Need for CX in Local Government
19-Dec-2022 07:51:24 / by Mohammed Aleemulla posted in Government Tech, Digital Transformation, Customer Experience
06-Dec-2022 05:52:08 / by Himanshu Arya posted in Customer Experience, Cloud migration, b2b, Salesforce
01-Dec-2022 10:36:19 / by Mohammed Aleemulla posted in Customer Experience, b2b, Oracle Field Service Cloud
29-Nov-2022 05:30:24 / by Mohammed Aleemulla posted in Customer Experience, metaverse
25-Nov-2022 12:22:00 / by Girish Hosamani posted in Customer Experience, magento
02-Nov-2022 05:27:11 / by Vilas Prabhu posted in Customer Experience, MOT Framework, Operational Resilience
26-Oct-2022 06:44:10 / by Kartik Shetty posted in Customer Experience, metaverse
14-Oct-2022 14:12:12 / by Bhaskar Dhawan posted in Retail Tech, Customer Experience, metaverse
Metaverse seems to be the buzzword ever since Facebook announced its name change to Meta to highlight the company's focus on building a Metaverse. This led to an avalanche of interest in Metaverse-related projects with global Google searches for "metaverse" going up by 7200% in 2021. Total investment into Metaverse has already reached $120 billion in the first five months of 2022.
17-Jul-2019 10:26:39 / by Andrew Palmer posted in Mobile Testing, Mobile Content, Customer Experience, Customer Engagement
According to Harvard Business Review, the exponential growth in mobile proliferation and better connectivity has resulted in customers depending heavily on their smartphones to access online services and information.