Mastek Blog

Improving the interoperability of health and social care services with digital service design

26-Sep-2022 09:57:27 / by Kate Every posted in Agile, NHS, Healthcare, Digital Transformation, Digital Service Design

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How to migrate legacy retail systems to the cloud

07-Jul-2022 00:42:06 / by Darrell Harvey posted in Agile, retail operations, Cloud migration

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'In a data-empowered digital world in which solving customers’ problems has become the key success factor, the traditional model for retail supply-chain excellence has to evolve, and retailers must find ways to offer customer convenience across all touchpoints.' - McKinsey

 

Consumer priorities are changing. Brand loyalty, while not quite a thing of the past, is heavily influenced by customer experience.

The widespread adoption of new technologies has made the customer journey interactive, frictionless and more valuable. Although this is great for the consumer, it puts pressure on retailers to update their legacy systems or lose out to the competition.

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Bits and atoms: the power of supply chain digitisation

01-Jul-2022 02:04:26 / by Darrell Harvey posted in Agile, Digital Transformation, Supply Chain

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By 2023, at least 50 percent of global companies will use IoT, advanced analytics, and AI in supply chain operations. That’s according to this report from Gartner.

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Overcoming the 3 Main Challenges of Intelligent Automation

22-Jun-2020 08:00:00 / by Keith Morley posted in Agile, Public Sector, Machine Learning, UK Public Sector, AI, Innovation, Continous Delivery

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Delivering on the promises of Intelligent Automation can be overwhelming, especially if the hype is oversold and you’re not made aware of the potential blockers and challenges that could derail your ability to scale.

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Plan My Care: self-directed healthcare by putting people first

31-Jul-2018 19:14:00 / by Rob Smith posted in Agile

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Healthcare in the UK is going through a period of rapid evolution, innovating in response to unprecedented pressure created by an ageing population and relatively less funding being generated through taxation.

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Agile Leadership - A Learning Organisation

24-Oct-2016 07:51:02 / by Laurence Wood posted in Agile

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What is the difference between Training and Coaching?

I find this an invaluable question when interviewing not only coaches and trainers, but Scrum Masters, Project Managers (where the client calls them that) and Programme Managers or Programme Directors. Their response gives me insight into their understanding of how leaders can help to create a Learning Organisation.

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Is Effective Product Ownership the Missing Key to Digital Transformation Success?

12-Oct-2016 10:41:17 / by Laurence Wood posted in Agile, Digital Transformation

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Agile teams aspiring to deliver value to their customer earlier and more regularly rely on successful product ownership. This comes largely from the team member whom the organisation has empowered to represent the customer whilst defining requirements, prioritising deliverables and managing evolving business needs. As Mastek's Digital Transformation lead I have worked through this first-hand with the NHS.

 

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Agile Leadership – Build Self-Managing Teams

13-Sep-2016 05:38:22 / by Laurence Wood posted in Agile

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Most digital teams look to their Scrum Master or Project Manager when there is a problem or when a decision needs to be made. But to ensure that teams become self-managing and find their own momentum, digital leaders need techniques to help advance behaviour.

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Scrum is dangerous. How responsible are you?

08-Feb-2016 05:30:00 / by Laurence Wood posted in Agile

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Dylan hit the ground pretty hard…. He smacked his head and his rugby helmet was in my bag. “It itches Dad!”…. At least he had his gum shield in...

My son is also a rugby player called Dylan and it’s hard to see him get hurt. It's difficult to know which risks are okay for a youngster. But every game sees him stronger and better. Rugby builds his confidence. He knows about the strength of a team – literally. He gets better, so he works harder. He listens to his coaches. They are generous, patient, keen volunteers - great role models. They love to see him play well. His club runs medical training so lots of members are medics. He has the right team around him. And the right tools for the job - if only he would use them.

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Top tools for Distributed Enterprise Agile

03-Nov-2015 06:50:00 / by Laurence Wood posted in Agile

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Tools are key to success but should not be over-complicated.

Instant chat (Lync, Messenger) and a phone and/or USB headset are key. [All agile tools here are Trademarks]

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