05-May-2026 01:08:57 / by Himanshu Swami posted in AI technologies, AI, Salesforce, Salesforce Integration, CRM transformation, microsoft, AI agents
05-May-2026 00:19:11 / by Himanshu Swami posted in AI technologies, AI, Salesforce, Salesforce Integration, CRM transformation, microsoft, AI agents
17-Dec-2025 23:55:21 / by Deepika posted in AI, Gen AI, crm, CRM transformation
AI in CRM has moved from experimentation to enterprise‑scale adoption. The market is expanding rapidly, driven by GenAI, Agentic AI, and Autonomous Engineers that convert CRM from a transactional system into a strategic intelligence platform. Yet, measurable ROI hinges on data readiness, process standardization, and adoption discipline.
14-May-2024 04:28:26 / by Sumit Gandhi posted in crm, CRM transformation