As industries accelerate toward Industry 4.0, enterprises are challenged to unify IT and OT systems, modernize supply chains, and enable sustainable growth. Mastek’s Connected Enterprise Solutions provide the foundation for this transformation - bridging operational technologies, empowering workforces, and creating intelligent ecosystems that deliver measurable business outcomes.
A recent McKinsey research revealed that while long-term Artificial Intelligence (AI) opportunities are pegged at USD 4.4 trillion in terms of potential productivity growth, only one percent of business leaders professed that their organizations had fully integrated AI in their workflows. Yet, there is no doubt or disagreement that AI for data analysis lends tremendous value to almost every aspect of business operations - be it in delivering intelligent automation, predictive analytics, secure transactions, improved productivity, user experience and more.
Customers today expect much more from the brands and companies they work with, and increasingly that expectation includes a desire for personalized service. Per research by McKinsey, 71% of customers want a personalized experience and 76% become frustrated by a lack of such interactions.
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