Mastek Blog

IoT – the promise of a holistic Supply Chain

11-May-2017 16:07:52 / by Pierson Broome posted in Retail Tech, Supply Chain

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More than 20 years ago I worked with algorithmic and heuristic-based supply chain management solutions. These were aimed at harmonising and optimising the disparate data signals that at that time emanated from siloed systems which, in the main, were either ‘challenging’ to integrate and in some instances, probably all-but impossible to do so. 

 

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The Importance of Retail End-to-End Test Automation

13-Feb-2017 14:35:26 / by Pierson Broome posted in Retail Tech

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I recently engaged in an interesting discussion with an internal Mastek colleague who was investigating the impact of online returns in an omnichannel retail environment. Retailers have to cope with delivering a seamless customer experience across the expanding channels of operation and grow their businesses whilst ensuring customer retention through continual satisfaction.

This means that the technical and, increasingly, digital solutions which support these operations perform together flawlessly to provide a holistic experience for shoppers for whom ‘brand loyalty’ is fast becoming a thing of the past.

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Watch Out! There's a new breed of genius in Retail

06-Jan-2017 15:26:31 / by Hazel M Jones posted in Retail Tech

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Use technology and retail sense to reduce your cost per acquisition

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Automated Testing: Critical to an Omnichannel Retail Strategy

29-Nov-2016 10:32:10 / by Pierson Broome posted in Retail Tech

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We’ve experienced yet another retail Black Friday’and with it, stories about inconsistencies across fulfilment channels. This includes stories about some retailers’ inability to deliver goods sold and price variations for SKUs purchased through different consumer media. 

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Why an Integrated Data Strategy will help Retailers

20-Sep-2016 17:01:08 / by Keven Huelin posted in Retail Tech

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Retail businesses are desperate to realise greater value and insight from data. More data is available through significant system investments, such as in ERP, system upgrades and network integration, however digital value derived from these systems is often limited. The move to being a more agile, digitally enabled enterprise can create challenges of a different nature, where visibility is actually reduced and functions are disconnected with limited interpretation of events.

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An Eggcellent Roundup of Top Retail Tech Trends in March

01-Apr-2016 09:33:20 / by Pierson Broome posted in Retail, Retail Tech

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An early Easter RetailTechTrends-3.jpga shorter than usual period between the Christmas trading rush and the traditional start of spring here in the northern hemisphere.  And, once again we’ve been monitoring the latest trends in Retail technology and highlighting what has gained the most momentum over the past month.  So, here goes:

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