Mastek Blog

Inside Mastek – Our people

24-Jan-2023 11:27:38 / by Darrell Harvey posted in Retail, Retail Tech, Digital Transformation, Digital commerce, ecommmerce

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Meeting Customer Needs with a Visible Supply Chain

15-Dec-2022 04:56:25 / by Darrell Harvey posted in Retail, Retail Tech, Supply Chain, cio

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Edge Computing Increases Retail Margins During a Profitability Challenge

14-Dec-2022 05:49:00 / by Jaideep Nair posted in Retail, Retail Tech, Business Process Automation, edge computing

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The Internet of Things (IoT) and Artificial Intelligence (AI) are the foundation of the next major shift in the retail technology landscape the intelligent edge. Edge computing allows data to be accessed where it is created and enables business processes outside the core IT environment.  

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Improving Retail Margins with Edge Computing 

13-Dec-2022 05:52:46 / by Darrell Harvey posted in Retail Tech, Business Process Automation, edge computing

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Retail margins are under pressure from all directions
labour costs, supply chain challenges, inflation, and digital budgets that need to meet customer expectations yet retailers are missing opportunities to automate store management.  

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How Metaverse will Transform Customer Experience?

14-Oct-2022 14:12:12 / by Bhaskar Dhawan posted in Retail Tech, Customer Experience, metaverse

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Metaverse seems to be the buzzword ever since Facebook announced its name change to Meta to highlight the company's focus on building a Metaverse. This led to an avalanche of interest in Metaverse-related projects with global Google searches for "metaverse" going up by 7200% in 2021. Total investment into Metaverse has already reached $120 billion in the first five months of 2022. 

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What can UK retail learn from US retail and their IT and cloud strategy?

14-Jul-2022 07:57:18 / by Darrell Harvey posted in Retail Tech

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They say that no one likes being sold to, but everyone likes buying.

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Retail Digital Transformation in 2022: Why It Matters & Key Trends

26-May-2022 07:31:00 / by Yesha Gangani posted in Retail, Retail Tech

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IoT – the promise of a holistic Supply Chain

11-May-2017 16:07:52 / by Pierson Broome posted in Retail Tech, Supply Chain

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More than 20 years ago I worked with algorithmic and heuristic-based supply chain management solutions. These were aimed at harmonising and optimising the disparate data signals that at that time emanated from siloed systems which, in the main, were either ‘challenging’ to integrate and in some instances, probably all-but impossible to do so. 

 

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The Importance of Retail End-to-End Test Automation

13-Feb-2017 14:35:26 / by Pierson Broome posted in Retail Tech

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I recently engaged in an interesting discussion with an internal Mastek colleague who was investigating the impact of online returns in an omnichannel retail environment. Retailers have to cope with delivering a seamless customer experience across the expanding channels of operation and grow their businesses whilst ensuring customer retention through continual satisfaction.

This means that the technical and, increasingly, digital solutions which support these operations perform together flawlessly to provide a holistic experience for shoppers for whom ‘brand loyalty’ is fast becoming a thing of the past.

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Watch Out! There's a new breed of genius in Retail

06-Jan-2017 15:26:31 / by Hazel M Jones posted in Retail Tech

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Use technology and retail sense to reduce your cost per acquisition

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