Value-based Healthcare – The Strategic Imperative for Digital-first Health Systems
10-Sep-2025 02:24:44 / by Anand Jayaraman posted in Healthcare, Digital Transformation, AI, leadership, thoughtleadership
AI in Healthcare: When Digital Empathy Becomes Lifesaving
29-Aug-2025 08:02:06 / by Assad Tabet posted in Healthcare, Digital Transformation, AI, leadership, thoughtleadership
We often talk about AI in terms of productivity, disruption, or innovation. It's the engine behind market-leading performance, personalised commerce, and even real-time fraud detection. But every now and then, it’s worth pausing to ask: what does AI look like when it changes a life—not a profit line?
AI in ERP: Smarter Systems, Better Decisions
29-Aug-2025 05:22:39 / by Vikas Surani posted in Digital Transformation, AI, leadership, thoughtleadership, Oracle ERP
For years, ERP systems have been the digital backbone of enterprises—bringing together finance, supply chain, HR, procurement, and operations into a single source of truth. But as business environments accelerate and expectations shift, a new question is emerging:
The Impact of ‘Bedside-to-Backoffice’ Integration in Healthcare
25-Aug-2025 06:17:48 / by Himanshu Puri posted in Healthcare, Digital Transformation, leadership, thoughtleadership
Imagine a hospital’s AI-powered analytics systems that forecasts stocking of medical supplies with accuracy — and even prescribes purposing of beds, consultation rooms and operation theatres — based on real-time patterns and trends of both external and internal events.
Top AI Use Cases for Data-driven Enterprises
20-Aug-2025 07:06:32 / by Mastek posted in Digital Transformation, AI, Data, leadership, thoughtleadership
A recent McKinsey research revealed that while long-term Artificial Intelligence (AI) opportunities are pegged at USD 4.4 trillion in terms of potential productivity growth, only one percent of business leaders professed that their organizations had fully integrated AI in their workflows. Yet, there is no doubt or disagreement that AI for data analysis lends tremendous value to almost every aspect of business operations - be it in delivering intelligent automation, predictive analytics, secure transactions, improved productivity, user experience and more.
The Ethical AI Mandate: Why C-Suite Leadership Matters in 2025
13-Aug-2025 05:46:38 / by Mastek posted in Digital Transformation, AI, leadership, thoughtleadership, Ethical AI
How Ethical AI Minimizes Risk and Boosts Business Resilience
23-Jul-2025 03:37:06 / by Mastek posted in AI, thoughtleadership, Ethical AI
A Strategic Imperative for the C-Suite
AI is the biggest technological disruptor in history. As we look ahead, one thing is clear: sooner or later, everything will be automated. The biggest differentiating factor between businesses shall be their values, ethics, and thus entailed practices.
The Future of Trust: Why AI Marketing Needs a Privacy-First Mindset
11-Jul-2025 01:51:49 / by Mastek posted in AI, thoughtleadership, Ethical AI
86% of Americans rank data privacy as a top concern, and 40% say they don't trust brands to manage their data ethically (Forbes, 2025). In this climate, C-suite leaders face a defining challenge: balancing the promise of AI innovation with the growing demand for transparency. Trust is no longer a soft metric—it’s the engine of growth, brand equity, and regulatory survival.
Ethical AI: Harnessing the Might of AI with Integrity
01-Jul-2025 06:15:23 / by Mastek posted in AI, thoughtleadership, Ethical AI
A recent global study by the University of Melbourne and KPMG revealed some thought-provoking insights on artificial intelligence (AI). While 66% of people reported regular use of AI, and 83% believed in its benefits, only 46% felt they could trust AI systems.
How Evolving Technologies Can Drive Better Contact Center ROI
17-Jun-2024 07:23:12 / by Srikanth Balusani posted in Artificial Intelligence, thoughtleadership, Gen AI
A McKinsey study found that while 77 percent of customer service leaders say their companies have developed digital platforms, only 20 percent of their digital contacts are done unassisted—even as contact center volume continues to grow. That’s a clear indication of the tremendous opportunity to leverage evolving technologies to drive higher return on investment (ROI) at the contact center, especially at a time of agent staff shortages.