If you’re feeling overwhelmed by the need to respond to market dynamics with faster development cycles, then digital transformation could be your Goliath. It’s not surprising then that 70 percent of digital transformation programmes fail. This could be because of a lack of a well thought out digital testing strategy.
Life before Agile
I remember the early days, starting out on my first online projects such as ‘Internet on TV’ and WAP. The technology was new and exciting; however, the delivery methodology was very much old in comparison to today’s scrum teams. It was back in the day of functional design, work packages and task management. The days of departmental silos and politics, when position and department defined the virtual hierarchy of the project team; and it paid to take the time to build internal relationships. Internal relationships were paramount to ensure smooth running of the project. Personalities of key stakeholders in the business had so much sway that the majority of my time would be spent planning on how to manage attendance, sign off and buy in. Then came Digital…
Traditional psychology and the pursuit of customer value
Agile teams aspiring to deliver value to their customer earlier and more regularly rely on successful product ownership. This comes largely from the team member whom the organisation has empowered to represent the customer whilst defining requirements, prioritising deliverables and managing evolving business needs. As Mastek's Digital Transformation lead I have worked through this first-hand with the NHS.
One-stop login! That’s what the recently launched Gov.UK Verify citizen digital identity service is supposed to be. Aimed at improving the user experience, it was developed using Agile methods and was launched by GDS on the gov.uk website earlier this year.
Everyone has a perspective on what ‘Digital’ is to them, but when it comes to describing it at a more general level, it’s not so easy. At a local level we can categorise digital as mobile & web or an automated customer facing process; or even a marketing discipline. Depending on your perspective, role, age, industry and interest it can mean entirely different things. One thing that everyone agrees on is that the future demands that we each know what it is for our business and what role we need to play so that we don’t get left behind like our childhood friends Blockbusters & HMV.
‘May you live in interesting times,’ this expression could be representative of the UK following the outcome of the EU referendum. It was made famous by Robert Kennedy in a speech in 1966 when he elaborated on it by saying, “Like it or not, we live in interesting times. They are times of danger and uncertainty; but they are also more open to the creative energy of men than any other time in history.