Mastek Blog

How AI Is Transforming Salesforce CRM: Key Use Cases for Sales and Service Teams

05-May-2026 01:08:57 / by Himanshu Swami posted in AI technologies, AI, Salesforce, Salesforce Integration, CRM transformation, microsoft, AI agents

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Building Autonomous CRM Workflows in Salesforce Using AI Agents

05-May-2026 00:37:09 / by Himanshu Swami posted in AI technologies, AI, Salesforce, Salesforce Integration, AI agents

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As AI technology evolves, enterprises are moving beyond automation toward autonomous CRM workflows powered by AI agents.

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How to Migrate Data from Salesforce to Microsoft Dynamics CRM: Step-by-Step Guide

05-May-2026 00:19:11 / by Himanshu Swami posted in AI technologies, AI, Salesforce, Salesforce Integration, CRM transformation, microsoft, AI agents

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Intelligent Automation with a Brain: Why Traditional RPA Alone Isn’t Enough Anymore

07-Dec-2025 23:21:24 / by Mitesh Patel posted in RPA, Intelligent Automation, AI technologies, AI, Intelligent Automation vs RPA

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The Problem: The Unseen Wall of Traditional RPA 

Your bots are working hard, but are they working smart? 

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Fine-Tuning vs Training from Scratch for AI Projects

01-Dec-2025 00:01:48 / by Harsh Tanna posted in AI technologies, AI, Oracle, AI Agent Studio

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How Orchestration, Knowledge Graphs, Action APIs, and Feedback Loops Power the Next Generation of Enterprise AI

25-Nov-2025 01:33:51 / by Dreamy Pujara posted in AI technologies, AI, Oracle, AI Agent Studio

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AI in Healthcare: How Professionals Can Embrace Change

25-Nov-2025 00:46:30 / by Himanshu Puri posted in Healthcare, AI technologies, AI, data governance, healthcare data, AI in Healthcare

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Why Data Governance in Healthcare Is Now a Board-Level Concern

12-Nov-2025 07:07:42 / by Himanshu Puri posted in Healthcare, AI technologies, AI, data governance, healthcare data

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Business Is Nothing but A Set of Contracts – And AI Is Changing How We Read Them

07-Nov-2025 03:48:35 / by Sonali Vaghani posted in AI technologies, AI, contract management, legal, Legal tech

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How a major UK regulatory body and Mastek built a scalable digital foundation with Microsoft technology

31-Oct-2025 04:29:55 / by Assad Tabet posted in Healthcare, AI technologies, AI, azure, microsoft, life sciences

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