Mastek Blog

Revolutionizing Member Care: Salesforce CRM, Health Cloud, and Einstein AI

11-Jan-2024 06:19:22 / by Salome Solomon posted in Healthcare, Salesforce, Health Cloud

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The healthcare industry is in the midst of a digital revolution, with healthcare payers seeking innovative ways to enhance member experiences. Salesforce’s Einstein AI, when seamlessly integrated with the robust capabilities of Health Cloud, is transforming how healthcare payers can engage with their members. In this blog post, we will delve into how these technologies, when integrated with the advanced capabilities of Salesforce CRM, have the potential to revolutionize and personalize member experiences within the healthcare payer's realm.  
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Customer Data Platforms: Here to Stay (and Why That’s a Good Thing)

13-Dec-2023 05:56:58 / by Emma Dicker posted in Data, Salesforce, customer data platforms

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Are We Chasing Another Unicorn in CDPs?

13-Dec-2023 05:49:24 / by Emma Dicker posted in Data, Salesforce, customer data platforms

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Getting the Most Out of Your Investment: How a CDP Can Grow With Your Company

13-Dec-2023 04:56:11 / by Emma Dicker posted in Data, Salesforce, customer data platforms

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5 Key Steps to a Successful CRM Implementation

29-Nov-2023 10:33:16 / by Brandt Bogdanovich posted in Salesforce

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So You’ve Implemented Salesforce, Now What?

29-Nov-2023 10:29:43 / by Brandt Bogdanovich posted in Salesforce

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Are You Getting the Most Out Salesforce?

29-Nov-2023 10:16:12 / by Brandt Bogdanovich posted in Salesforce

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Visual Workflow

25-May-2023 14:20:53 / by MST Admin posted in Salesforce

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The main purpose of visual workflow is to automate complex business processes without any piece of code and to increase productivity. You can create a flow to navigate a user through a series of screens and provide branching based on input. You can also execute business flows and logic such as calculating complex formulae.

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Testing Practices in Salesforce.com

25-May-2023 14:20:16 / by Lavanya KG posted in Salesforce

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Testing in Salesforce Applications is different from Testing the Applications on other platforms. When Testing the Web Applications and Standalone Applications, we do not need to check / perform Configurations / Settings and all.

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Test the Multiple Decision Criteria With Process Builder

25-May-2023 14:19:57 / by MST Admin posted in Salesforce

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Salesforce introduced a new feature that involves multiple decision criteria in single Process Builder. Before summer 16, Process Builder can have only one criteria with true or false condition. If the first criterion is not satisfied, it will move to the second criteria

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