---
title: How to Build Connected Customer Experiences with MuleSoft and Customer 360
description: o overcome the common barriers that have hindered organizations from gaining a 360-degree view of their customers, and maintain consistent, reconciled data across various systems, an integration platform is needed. Tools like MuleSoft or Customer 360 Truth, which leverages MuleSoft, are being used to eliminate friction and enrich Salesforce Customer 360 with more usable data for sales, customer support, marketing, and more.
image: https://blog.mastek.com/hubfs/938686_Blog-Image-Rebrand_batch-2_11_012621-1024x683.jpg
---

[![Mastek-logo](https://www.mastek.com/wp-content/uploads/assets/icons/Mastek-logo.svg)](https://blog.mastek.com/)

- Mastek AI ![](https://www.mastek.com/wp-content/uploads/assets/icons/down.svg)
  
   AI For Technology ![](https://www.mastek.com/wp-content/themes/astra/assets/img/icons/arrow-up-right-b.svg)
  
   AI For Business
  
   AI For Data

  #### AI For Technology
  
   Accelerate software delivery, modernize legacy platforms, and secure operations with intelligent AI. 
  
  [LEARN MORE ![](https://www.mastek.com/wp-content/themes/astra/assets/img/icons/arrow-up-right.svg)](https://www.mastek.com/ai/ai-for-technology/)

    - [AI for Legacy Modernization](https://www.mastek.com/ai/ai-led-legacy-modernization-services/)
    - [AI for Software Testing](https://www.mastek.com/ai/ai-for-software-testing/)
    - [AI for Managed Services](https://www.mastek.com/ai/gen-ai-managed-services/)
    - [Mastek AI Platform powered by OpenAna](https://www.mastek.com/ai/autonomous-software-engineer-platform/)

  #### AI For Business
  
   Embed AI into enterprise platforms to automate workflows and improve decisions. 
  
  [LEARN MORE ![](https://www.mastek.com/wp-content/themes/astra//assets/img/icons/arrow-up-right.svg)](https://www.mastek.com/ai/ai-for-business/)

    - [AI for Oracle ![](https://www.mastek.com/wp-content/themes/astra//assets/img/icons/arrow-up-right-b.svg)](https://www.mastek.com/ai/oracle-ai-services/)
    - [AI for Salesforce](https://www.mastek.com/ai/ai-for-salesforce/)

  #### AI For Data
  
   Transform enterprise data into actionable intelligence with AI-driven insights. 
  
  [LEARN MORE ![](https://www.mastek.com/wp-content/themes/astra//assets/img/icons/arrow-up-right.svg)](https://www.mastek.com/ai/ai-for-data/)

    - [AI led Data Modernization](https://www.mastek.com/services/data-automation-and-ai/cloud-modernization/)
    - [AI led Data Engineering](https://www.mastek.com/services/data-automation-and-ai/data-modernization-solution-accelerator/)
- [Services ![](https://www.mastek.com/wp-content/uploads/assets/icons/down.svg)](https://www.mastek.com/services/)
  
   Digital Engineering & Experience ![](https://www.mastek.com/wp-content/uploads/assets/icons/arrow-up-right.svg)
  
   Data And AI Services
  
   Oracle Cloud
  
   Salesforce
  
   Managed Services
  
   Cybersecurity

  #### Digital Engineering & Experience
  
   Accelerate software delivery, modernize legacy platforms, and secure operations with intelligent AI. 
  
  [LEARN MORE ![](https://www.mastek.com/wp-content/uploads/assets/icons/arrow-up-right.svg)](https://www.mastek.com/services/digital-engineering-and-experience/)

    - [Cloud Migration](https://www.mastek.com/services/digital-engineering-and-experience/cloud-migration-and-modernization/)
    - [Cloud Engineering](https://www.mastek.com/services/digital-engineering-and-experience/cloud-engineering/)
    - [Low Code](https://www.mastek.com/services/digital-engineering-and-experience/low-code-no-code-development/)
    - [DevSecOps](https://www.mastek.com/services/digital-engineering-and-experience/devsecops/)
    - [Quality Engineering](https://www.mastek.com/services/digital-engineering-and-experience/quality-engineering/)
    - [MACH](https://www.mastek.com/services/digital-engineering-and-experience/mach/)
    - [Platform Engineering](https://www.mastek.com/services/digital-engineering-and-experience/platform-engineering/)
    - [Digital Experience](https://www.mastek.com/services/digital-engineering-and-experience/digital-experience/)
    - [Digital Commerce](https://www.mastek.com/services/digital-engineering-and-experience/digital-experience-commerce/)
    - [Enterprise Integration](https://www.mastek.com/services/digital-engineering-and-experience/enterprise-integration-services/)

  #### [Data and AI Services](https://www.mastek.com/services/data-automation-and-ai/)
  
  Data platforms, governance and AI acceleration services.
  
  [LEARN MORE ![](https://www.mastek.com/wp-content/uploads/assets/icons/arrow-up-right.svg)](https://www.mastek.com/services/data-automation-and-ai/)

    - [Cloud Data Modernization](https://www.mastek.com/services/data-automation-and-ai/cloud-modernization/)
    - [Data Engineering](https://www.mastek.com/services/data-automation-and-ai/data-management/)
    - [AI-Led Data Managed Services](https://www.mastek.com/services/data-automation-and-ai/ai-led-data-managed-services/)
    - [AI, ML & Data Insights](https://www.mastek.com/services/data-automation-and-ai/ai/)

  #### [Oracle Cloud](https://www.mastek.com/services/oracle/)
  
  Oracle implementation, modernization and managed services.
  
  [LEARN MORE ![](https://www.mastek.com/wp-content/uploads/assets/icons/arrow-up-right.svg)](https://www.mastek.com/services/oracle/)

    - [AI for Oracle](https://www.mastek.com/ai/oracle-ai-services/)
    - [Oracle Cloud Applications](https://www.mastek.com/services/oracle/oracle-cloud-applications/)
    - [Glide 4.0](https://www.mastek.com/services/business-transformation-services/)
    - [Oracle E-Business Suite](https://www.mastek.com/services/oracle/ebs-to-cloud-migration/)
    - [Oracle Consulting](https://www.mastek.com/services/oracle/consulting/)
    - [AdvantEdge IaaS](https://www.mastek.com/services/oracle/advantedge-migrate-to-cloud/)
    - [SAP to Cloud Migration](https://www.mastek.com/services/sap-to-oracle-migration/)
    - [PeopleSoft to Cloud Migration](https://www.mastek.com/services/oracle/peoplesoft-to-cloud-migration/)
    - [Oracle Analytics Cloud](https://www.mastek.com/services/oracle/analytics-cloud/)
    - [Oracle Cloud Infrastructure](https://www.mastek.com/services/oracle/oracle-cloud-infrastructure/)
    - [Oracle Autonomous Data Warehouse](https://www.mastek.com/services/oracle/autonomous-data-warehouse/)
    - [Value Based Analytics](https://www.mastek.com/services/oracle/value-based-analytics/)

  #### [Salesforce](https://www.mastek.com/services/salesforce/)
  
  Salesforce consulting, build and run services.
  
  [LEARN MORE ![](https://www.mastek.com/wp-content/uploads/assets/icons/arrow-up-right.svg)](https://www.mastek.com/services/salesforce/)

    - [Sales Cloud](https://www.mastek.com/services/salesforce/sales-cloud/)
    - [Service Cloud](https://www.mastek.com/services/salesforce/service-cloud/)
    - [Experience Cloud](https://www.mastek.com/services/salesforce/experience-cloud/)
    - [Marketing Cloud](https://www.mastek.com/services/salesforce/marketing-automation/)
    - [Commerce Cloud](https://www.mastek.com/services/salesforce/commerce-cloud/)
    - [Industry Cloud](https://www.mastek.com/services/salesforce/industry-cloud/)
    - [MuleSoft](https://www.mastek.com/services/salesforce/mulesoft-integration/)
    - [Data Cloud](https://www.mastek.com/services/salesforce/data-cloud/)
    - [Agentforce](https://www.mastek.com/services/salesforce/agentforce-partner/)

  #### [Managed Services](https://www.mastek.com/services/cloud-managed-services/)
  
  Run, optimise and evolve your Oracle, Salesforce, Digital and Data platforms with **Mastek's AI-Native Managed Services**.
  
  [LEARN MORE ![](https://www.mastek.com/wp-content/uploads/assets/icons/arrow-up-right.svg)](https://www.mastek.com/services/cloud-managed-services/)

    - [Oracle Managed Services](https://www.mastek.com/services/oracle/oracle-managed-services/)

  #### [Cybersecurity](https://www.mastek.com/services/cybersecurity/)
  
  AI-led cybersecurity with faster, smarter response.
  
  [LEARN MORE ![](https://www.mastek.com/wp-content/uploads/assets/icons/arrow-up-right.svg)](https://www.mastek.com/services/cybersecurity/)
- Products ![](https://www.mastek.com/wp-content/uploads/assets/icons/down.svg)
  
    - [Platforms & Innovation ![](https://www.mastek.com/wp-content/uploads/assets/icons/arrow-up-right.svg)](https://www.mastek.com/products/platforms-and-innovation/)
    - [SQL Next AI](https://sqlnextai.com/)
    - [Lightbeam AI](https://web.lightbeamdatacloud.com)
    - [icxPro](https://www.mastek.com/products/platforms-and-innovation/mastek-icxpro/)
    - [iLeaseFinPro Vehicle Leasing Software](https://www.mastek.com/products/platforms-and-innovation/ileasepro-vehicle-leasing-software/)

    - [Warehouse 360](https://www.mastek.com/products/platforms-and-innovation/warehouse360/)
    - [Enterprise Workforce Scheduler](https://www.mastek.com/products/platforms-and-innovation/enterprise-workforce-scheduler/)
    - [Connected Enterprise](https://www.mastek.com/products/platforms-and-innovation/connected-enterprise/)
    - [Innovation Lab-aaS](https://www.mastek.com/products/innovation-lab)
    - [Hospital in a Box](https://www.mastek.com/products/platforms-and-innovation/oracle-healthcare-erp-platform-for-hospitals/)
- Industries ![](https://www.mastek.com/wp-content/uploads/assets/icons/down.svg)
  
    - [Public Sector & Government](https://www.mastek.com/industries/public-sector-government/)
    - [Healthcare](https://www.mastek.com/industries/healthcare/)
    - [Life Sciences](https://www.mastek.com/industries/life-sciences/)
    - [Retail & Consumer](https://www.mastek.com/industries/retail/)

    - [Manufacturing & Technology](https://www.mastek.com/industries/manufacturing/)
    - [Financial Services](https://www.mastek.com/industries/financial-services/)
    - [Other Industries](https://www.mastek.com/industries/others/)
- Insights ![](https://www.mastek.com/wp-content/uploads/assets/icons/down.svg)
  
    - [Success Stories](https://www.mastek.com/resources-list/?cat=case-study)
    - [News](https://www.mastek.com/news-list/)
    - [Press Releases](https://www.mastek.com/press-releases/)
    - [Blog](https://blog.mastek.com/)

    - [Resources](https://www.mastek.com/resources-list/)
    - [Glossary](https://www.mastek.com/glossary/)
    - [Webinars & Events](https://www.mastek.com/events/)
    - [Podcast](https://www.mastek.com/podcast/)
- ![](https://www.mastek.com/wp-content/uploads/assets/icons/menu.svg)
  
  ##### Partners
  
    - [About Partnerships](https://www.mastek.com/partners-alliances/)
    - [Oracle Partner](https://www.mastek.com/services/oracle/)
    - [Salesforce Partner](https://www.mastek.com/partners-alliances/salesforce-partner/)
    - [AWS Partner](https://www.mastek.com/partners-alliances/aws-partner/)
    - [Microsoft Partner](https://www.mastek.com/partners-alliances/microsoft/)
    - [Snowflake Premier Partner](https://www.mastek.com/partners-alliances/snowflake-partner/)
    - [UiPath Partner](https://www.mastek.com/partners-alliances/uipath-partner/)
    - [ServiceNow Partner](https://www.mastek.com/partners-alliances/servicenow-partner/)
    - [HiveMQ Partner](https://www.mastek.com/partners-alliances/hivemq-partner/)

  ##### Insights
  
    - [Success Stories](https://www.mastek.com/resources-list/?cat=case-study)
    - [News](https://www.mastek.com/news-list/)
    - [Press Releases](https://www.mastek.com/press-releases/)
    - [Blog](https://blog.mastek.com/)
    - [Resources](https://www.mastek.com/resources-list/)
    - [Glossary](https://www.mastek.com/glossary/)
    - [Webinars & Events](https://www.mastek.com/events/)
    - [Podcast](https://www.mastek.com/podcast/)
- [CONTACT US](https://www.mastek.com/contact-us/)

## Mastek AI

- [Overview](https://www.mastek.com/ai/)

## AI For Technology

- [Overview](https://www.mastek.com/ai/ai-for-technology/)
- [AI for Legacy Modernization](https://www.mastek.com/ai/ai-led-legacy-modernization-services/)
- [AI for Software Testing](https://www.mastek.com/ai/ai-for-software-testing/)
- [AI for Managed Services](https://www.mastek.com/ai/gen-ai-managed-services/)
- [Mastek AI Platform powered by OpenAna](https://www.mastek.com/ai/autonomous-software-engineer-platform/)

## AI For Business

- [Overview](https://www.mastek.com/ai/ai-for-business/)
- [AI for Oracle](https://www.mastek.com/ai/oracle-ai-services/)
- [AI for Salesforce](https://www.mastek.com/ai/ai-for-salesforce/)

## AI For Data

- [Overview](https://www.mastek.com/ai/ai-for-data/)
- [AI led Data Modernization](https://www.mastek.com/services/data-automation-and-ai/cloud-modernization/)
- [AI led Data Engineering](https://www.mastek.com/services/data-automation-and-ai/data-modernization-solution-accelerator/)
- [AI-Led Data Managed Services](https://www.mastek.com/services/data-automation-and-ai/ai-led-data-managed-services/)

## Services

- [Overview](https://www.mastek.com/services/)

## Digital Engineering & Experience

- [Overview](https://www.mastek.com/services/digital-engineering-and-experience/)
- [Cloud Migration](https://www.mastek.com/services/digital-engineering-and-experience/cloud-migration-and-modernization/)
- [Cloud Engineering](https://www.mastek.com/services/digital-engineering-and-experience/cloud-engineering/)
- [Low Code](https://www.mastek.com/services/digital-engineering-and-experience/low-code-no-code-development/)
- [DevSecOps](https://www.mastek.com/services/digital-engineering-and-experience/devsecops/)
- [Quality Engineering](https://www.mastek.com/services/digital-engineering-and-experience/quality-engineering/)
- [MACH](https://www.mastek.com/services/digital-engineering-and-experience/mach/)
- [Platform Engineering](https://www.mastek.com/services/digital-engineering-and-experience/platform-engineering/)
- [Digital Experience](https://www.mastek.com/services/digital-engineering-and-experience/digital-experience/)
- [Digital Commerce](https://www.mastek.com/services/digital-engineering-and-experience/digital-experience-commerce/)
- [Enterprise Integration](https://www.mastek.com/services/digital-engineering-and-experience/enterprise-integration-services/)

## Data and AI Services

- [Overview](https://www.mastek.com/services/data-automation-and-ai/)
- [Cloud Data Modernization](https://www.mastek.com/services/data-automation-and-ai/cloud-modernization/)
- [Data Engineering](https://www.mastek.com/services/data-automation-and-ai/data-management/)
[AI, ML & Data Insights](https://www.mastek.com/services/data-automation-and-ai/ai/)

## Oracle Cloud

- [Overview](https://www.mastek.com/services/oracle/)
- [AI for Oracle](https://www.mastek.com/ai/oracle-ai-services/)
- [Oracle Cloud Applications](https://www.mastek.com/services/oracle/oracle-cloud-applications/)
- [Glide 4.0](https://www.mastek.com/services/business-transformation-services/)
- [Oracle E-Business Suite](https://www.mastek.com/services/oracle/ebs-to-cloud-migration/)
- [Oracle Consulting](https://www.mastek.com/services/oracle/consulting/)
- [AdvantEdge IaaS](https://www.mastek.com/services/oracle/advantedge-migrate-to-cloud/)
- [SAP to Cloud Migration](https://www.mastek.com/services/sap-to-oracle-migration/)
- [PeopleSoft to Cloud Migration](https://www.mastek.com/services/oracle/peoplesoft-to-cloud-migration/)
- [Oracle Analytics Cloud](https://www.mastek.com/services/oracle/analytics-cloud/)
- [Oracle Cloud Infrastructure](https://www.mastek.com/services/oracle/oracle-cloud-infrastructure/)
- [Oracle Autonomous Data Warehouse](https://www.mastek.com/services/oracle/autonomous-data-warehouse/)
- [Value Based Analytics](https://www.mastek.com/services/oracle/value-based-analytics/)

## Salesforce

- [Overview](https://www.mastek.com/services/salesforce/)
- [Sales Cloud](https://www.mastek.com/services/salesforce/sales-cloud/)
- [Service Cloud](https://www.mastek.com/services/salesforce/service-cloud/)
- [Experience Cloud](https://www.mastek.com/services/salesforce/experience-cloud/)
- [Marketing Cloud](https://www.mastek.com/services/salesforce/marketing-automation/)
- [Commerce Cloud](https://www.mastek.com/services/salesforce/commerce-cloud/)
- [Industry Cloud](https://www.mastek.com/services/salesforce/industry-cloud/)
- [MuleSoft](https://www.mastek.com/services/salesforce/mulesoft-integration/)
- [Data Cloud](https://www.mastek.com/services/salesforce/data-cloud/)
- [Agentforce](https://www.mastek.com/services/salesforce/agentforce-partner/)

## Managed Services

- [Overview](https://www.mastek.com/services/cloud-managed-services/)
- [Oracle Managed Services](https://www.mastek.com/services/oracle/oracle-managed-services/)

[Cybersecurity](https://www.mastek.com/services/cybersecurity/)

## Products

- [Platforms & Innovation](https://www.mastek.com/products/platforms-and-innovation/)
- [SQL Next AI](https://sqlnextai.com/)
- [Lightbeam AI](https://web.lightbeamdatacloud.com)
- [icxPro](https://www.mastek.com/products/platforms-and-innovation/mastek-icxpro/)
- [iLeaseFinPro Vehicle Leasing Software](https://www.mastek.com/products/platforms-and-innovation/ileasepro-vehicle-leasing-software/)
- [Warehouse 360](https://www.mastek.com/products/platforms-and-innovation/warehouse360/)
- [Enterprise Workforce Scheduler](https://www.mastek.com/products/platforms-and-innovation/enterprise-workforce-scheduler/)
- [Connected Enterprise](https://www.mastek.com/products/platforms-and-innovation/connected-enterprise/)
- [Innovation Lab-aaS](https://www.mastek.com/products/innovation-lab)
- [Hospital in a Box](https://www.mastek.com/products/platforms-and-innovation/oracle-healthcare-erp-platform-for-hospitals/)

## Industries

- [Overview](https://www.mastek.com/industries/)
- [Public Sector & Government](https://www.mastek.com/industries/public-sector-government/)
- [Healthcare](https://www.mastek.com/industries/healthcare/)
- [Life Sciences](https://www.mastek.com/industries/life-sciences/)
- [Retail & Consumer](https://www.mastek.com/industries/retail/)
- [Manufacturing & Technology](https://www.mastek.com/industries/manufacturing/)
- [Financial Services](https://www.mastek.com/industries/financial-services/)
- [Other Industries](https://www.mastek.com/industries/others/)

## Partners

- [About Partnerships](https://www.mastek.com/partners-alliances/)
- [Oracle Partner](https://www.mastek.com/services/oracle/)
- [Salesforce Partner](https://www.mastek.com/partners-alliances/salesforce-partner/)
- [AWS Partner](https://www.mastek.com/partners-alliances/aws-partner/)
- [Microsoft Partner](https://www.mastek.com/partners-alliances/microsoft/)
- [Snowflake Premier Partner](https://www.mastek.com/partners-alliances/snowflake-partner/)
- [UiPath Partner](https://www.mastek.com/partners-alliances/uipath-partner/)
- [ServiceNow Partner](https://www.mastek.com/partners-alliances/servicenow-partner/)
- [HiveMQ Partner](https://www.mastek.com/partners-alliances/hivemq-partner/)

## Insights

- [Success Stories](https://www.mastek.com/resources-list/?cat=case-study)
- [News](https://www.mastek.com/news-list/)
- [Press Releases](https://www.mastek.com/press-releases/)
- [Blog](https://blog.mastek.com/)
- [Resources](https://www.mastek.com/resources-list/)
- [Glossary](https://www.mastek.com/glossary/)
- [Webinars & Events](https://www.mastek.com/events/)
- [Podcast](https://www.mastek.com/podcast/)

## Company

- [About Mastek](https://www.mastek.com/about-us/)
- [Leadership](https://www.mastek.com/leadership/)
- [Investors](https://www.mastek.com/investors/)
- [Careers](https://www.mastek.com/careers/)
- [Our Story](https://www.mastek.com/our-story/)
- [ESG](https://www.mastek.com/esg/)
- [ReShine](https://www.mastek.com/reshine/)

[CONTACT US](https://www.mastek.com/contact-us/)

## Mastek Blog

# [How to Build Connected Customer Experiences with MuleSoft and Customer 360](https://blog.mastek.com/how-to-build-connected-customer-experiences-with-mulesoft-and-customer-360)

 14 Dec 2023, 03:57:42 / by [Srikanth Balusani](https://blog.mastek.com/author/srikanth-balusani)

![Srikanth Balusani](https://blog.mastek.com/hs-fs/hubfs/SrikauthBalusani-square-300x300.jpg?width=35&name=SrikauthBalusani-square-300x300.jpg)

- [Tweet](https://twitter.com/share)

 

One of the biggest challenges when it comes to creating connected, personalized customer experiences is managing multiple systems that are disconnected from one another.

![MuleSoft integration blog image](https://blog.mastek.com/hs-fs/hubfs/938686_Blog-Image-Rebrand_batch-2_11_012621-1024x683.jpg?width=1024&height=683&name=938686_Blog-Image-Rebrand_batch-2_11_012621-1024x683.jpg)

The data needed to create a personalized experience is there, but it’s spread across numerous platforms making it difficult to get a clear and complete picture of the customer. Often, this means manually pulling and analyzing data across multiple sources, which leaves room for human error, blind spots in trend analysis and over or under prioritizing the wrong data sets.

Yet, it has never been more important for organizations to gain a holistic picture of their data, especially when it comes to their customers. In fact, nearly 84% of customers say the experience a company provides is as important as its products or services. Furthermore, 70% of customers say they expect experiences in which their preferences are known across touchpoints.

Simply put: customers want to be understood. They have high expectations for organizations to provide intuitive, personalized and efficient experiences.

To deliver on this expectation, organizations need a single source of truth for all customer data. However, creating a single source of truth or complete view of the customer has been difficult to achieve for most organizations. Even with CRM solutions, organizations are contending with siloed data, disconnected apps, and complex patchworks of incompatible systems with no way of connecting it all.

## **Unleashing the power of MuleSoft**

To overcome the common barriers that have hindered organizations from gaining a 360-degree view of their customers, and maintain consistent, reconciled data across various systems, an integration platform is needed. Tools like MuleSoft or Customer 360 Truth, which leverages MuleSoft, are being used to eliminate friction and enrich Salesforce Customer 360 with more usable data for sales, customer support, marketing, and more.

MuleSoft (known as MuleSoft Anypoint Platform) is an integration platform that connects applications, data and devices on-premises and in the cloud with an API-led approach. Salesforce’s Customer 360 Truth, which is part of the broader Salesforce Customer 360, is a very similar tool that also enhances data management across apps and systems. And, in fact, it uses MuleSoft’s Anypoint Platform to facilitate this.

Both connect with other systems to provide real-time access to consistent, reconciled data delivering the right data at the right time and bridging the gap between systems.

## **Stitching together relevant data**

Important customer and company data is often sitting in any combination of ERPs, order management systems (OMS), and one or even dozens of data extensions across various Salesforce Clouds or other third-party systems. This includes data across marketing, sales, service, and commerce. It’s data that’s all imperative to delivering smart, personalized experiences. With integration tools like MuleSoft, this data can be pulled automatically into the right systems to prevent silos from occurring.

MuleSoft is essentially the thread that stitches this data together to create a single source of truth. It also makes the data available in real-time to the systems customers interact with to enable personalization.

With MuleSoft, insights are surfaced across all structured and unstructured data. And specifically within the Customer 360 Truth tool, Salesforce Einstein provides AI-powered recommendations to teams, empowering them to take quick action. This helps guide decision making and improve accuracy.

Additionally, one challenge most organizations are faced with as they embark on their digital transformation journey to create more connected customer experiences is it’s not always possible to upend legacy systems that are entrenched within the organization. Instead, they have to find ways to maintain that system while integrating new apps and solutions. MuleSoft enables that.

Think of MuleSoft as a map that sits on top of data across the organization. It tells the systems where the data is and how to retrieve it. And more importantly, it leaves that data in the systems that manage it, which is crucial to the IT teams who have to maintain them.

While MuleSoft doesn’t help with personalization, it does provide the right data at the right time so teams can efficiently apply additional logic and create a more holistic view of a customer. This will prove mission-critical as APIs become more pervasive and customer expectations continue to shift toward unique, personalized experiences.

 Topics: [Data](https://blog.mastek.com/topic/data), [mulesoft](https://blog.mastek.com/topic/mulesoft)

![Srikanth Balusani](https://blog.mastek.com/hs-fs/hubfs/SrikauthBalusani-square-300x300.jpg?width=100&height=100&name=SrikauthBalusani-square-300x300.jpg)

#### Written by [Srikanth Balusani](https://blog.mastek.com/author/srikanth-balusani)

Srikanth Balusani is Chief Technology Officer at Mastek's Salesforce Business Unit, leading their Technology Services, Data Architecture, and Product Development divisions since 2015. He brings nearly two decades of experience developing and delivering innovative solutions. Srikanth is passionate about leveraging Cloud platforms, AI, IoT and conversational UI to build customer centric solutions. He is responsible for driving the technology strategy for Mastek’s Salesforce Business Unit to provide world class solutions to customers.

<https://www.linkedin.com/in/srikanthbalusani/>

### Subscribe to Email Updates

- Recent
- Popular
- Categories

### Lists by Topic

- [AI (94)](https://blog.mastek.com/topic/ai)
- [Digital Transformation (83)](https://blog.mastek.com/topic/digital-transformation)
- [Healthcare (50)](https://blog.mastek.com/topic/healthcare)
- [Data (48)](https://blog.mastek.com/topic/data)
- [Salesforce (39)](https://blog.mastek.com/topic/salesforce)
- [Gen AI (37)](https://blog.mastek.com/topic/gen-ai)
- [Oracle (36)](https://blog.mastek.com/topic/oracle)
- [Artificial Intelligence (34)](https://blog.mastek.com/topic/artificial-intelligence)
- [AI technologies (25)](https://blog.mastek.com/topic/ai-technologies)
- [Health Cloud (21)](https://blog.mastek.com/topic/health-cloud)
- [Retail (20)](https://blog.mastek.com/topic/retail)
- [Retail Tech (17)](https://blog.mastek.com/topic/retail-tech)
- [Cloud Technology (16)](https://blog.mastek.com/topic/cloud-technology)
- [thoughtleadership (14)](https://blog.mastek.com/topic/thoughtleadership)
- [Customer Experience (13)](https://blog.mastek.com/topic/customer-experience)
- [Managed Services (13)](https://blog.mastek.com/topic/managed-services)
- [Brand Champion (10)](https://blog.mastek.com/topic/brand-champion)
- [Cloud migration (10)](https://blog.mastek.com/topic/cloud-migration)
- [Ethical AI (10)](https://blog.mastek.com/topic/ethical-ai)
- [Passion club stories (10)](https://blog.mastek.com/topic/passion-club-stories)
- [leadership (10)](https://blog.mastek.com/topic/leadership)
- [IoT (9)](https://blog.mastek.com/topic/iot)
- [oracle HCM (9)](https://blog.mastek.com/topic/oracle-hcm)
- [Financial Services (8)](https://blog.mastek.com/topic/financial-services)
- [Public Sector (8)](https://blog.mastek.com/topic/public-sector)
- [RPA (8)](https://blog.mastek.com/topic/rpa)
- [UK Public Sector (8)](https://blog.mastek.com/topic/uk-public-sector)
- [data analysis (8)](https://blog.mastek.com/topic/data-analysis)
- [AI in Healthcare (7)](https://blog.mastek.com/topic/ai-in-healthcare)
- [Digital Service Design (7)](https://blog.mastek.com/topic/digital-service-design)
- [Oracle Cloud Application (7)](https://blog.mastek.com/topic/oracle-cloud-application)
- [Supply Chain (7)](https://blog.mastek.com/topic/supply-chain)
- [customer data platforms (7)](https://blog.mastek.com/topic/customer-data-platforms)
- [data governance (7)](https://blog.mastek.com/topic/data-governance)
- [data modernisation (7)](https://blog.mastek.com/topic/data-modernisation)
- [hcm (7)](https://blog.mastek.com/topic/hcm)
- [healthcare data (7)](https://blog.mastek.com/topic/healthcare-data)
- [Agile (6)](https://blog.mastek.com/topic/agile)
- [Business Process Automation (6)](https://blog.mastek.com/topic/business-process-automation)
- [Cloud Enhancement Services (6)](https://blog.mastek.com/topic/cloud-enhancement-services)
- [Cloud-based AI (6)](https://blog.mastek.com/topic/cloud-based-ai)
- [Government (6)](https://blog.mastek.com/topic/government)
- [ML (6)](https://blog.mastek.com/topic/ml)
- [Machine Learning (6)](https://blog.mastek.com/topic/machine-learning)
- [Manufacturing (6)](https://blog.mastek.com/topic/manufacturing)
- [Oracle ERP (6)](https://blog.mastek.com/topic/oracle-erp)
- [Oracle ERP Cloud (6)](https://blog.mastek.com/topic/oracle-erp-cloud)
- [data analytics (6)](https://blog.mastek.com/topic/data-analytics)
- [retail operations (6)](https://blog.mastek.com/topic/retail-operations)
- [Agentic AI (5)](https://blog.mastek.com/topic/agentic-ai)
- [Data Security (5)](https://blog.mastek.com/topic/data-security)
- [IT service management (ITSM) (5)](https://blog.mastek.com/topic/it-service-management-itsm)
- [Intelligent Automation (5)](https://blog.mastek.com/topic/intelligent-automation)
- [NHS (5)](https://blog.mastek.com/topic/nhs)
- [UK Central Government (5)](https://blog.mastek.com/topic/uk-central-government)
- [cybersecurity (5)](https://blog.mastek.com/topic/cybersecurity)
- [research (5)](https://blog.mastek.com/topic/research)
- [AI Strategy (4)](https://blog.mastek.com/topic/ai-strategy)
- [AI agents (4)](https://blog.mastek.com/topic/ai-agents)
- [AI and data (4)](https://blog.mastek.com/topic/ai-and-data)
- [CRM transformation (4)](https://blog.mastek.com/topic/crm-transformation)
- [Digital Workforce (4)](https://blog.mastek.com/topic/digital-workforce)
- [Digital commerce (4)](https://blog.mastek.com/topic/digital-commerce)
- [Future Tech (4)](https://blog.mastek.com/topic/future-tech)
- [Innovation (4)](https://blog.mastek.com/topic/innovation)
- [Intelligent Automation vs RPA (4)](https://blog.mastek.com/topic/intelligent-automation-vs-rpa)
- [Operational Resilience (4)](https://blog.mastek.com/topic/operational-resilience)
- [Oracle Partner (4)](https://blog.mastek.com/topic/oracle-partner)
- [Technology (4)](https://blog.mastek.com/topic/technology)
- [Testing (4)](https://blog.mastek.com/topic/testing)
- [Transformation (4)](https://blog.mastek.com/topic/transformation)
- [cloud implementation (4)](https://blog.mastek.com/topic/cloud-implementation)
- [data modernization (4)](https://blog.mastek.com/topic/data-modernization)
- [edge computing (4)](https://blog.mastek.com/topic/edge-computing)
- [erp cloud implementation (4)](https://blog.mastek.com/topic/erp-cloud-implementation)
- [higher education (4)](https://blog.mastek.com/topic/higher-education)
- [logistics (4)](https://blog.mastek.com/topic/logistics)
- [mortgages (4)](https://blog.mastek.com/topic/mortgages)
- [mulesoft (4)](https://blog.mastek.com/topic/mulesoft)
- [snowflake (4)](https://blog.mastek.com/topic/snowflake)
- [workplace (4)](https://blog.mastek.com/topic/workplace)
- [Compliance (3)](https://blog.mastek.com/topic/compliance)
- [Data management (3)](https://blog.mastek.com/topic/data-management)
- [Government Digital services (3)](https://blog.mastek.com/topic/government-digital-services)
- [Oracle SCM (3)](https://blog.mastek.com/topic/oracle-scm)
- [Passion Club (3)](https://blog.mastek.com/topic/passion-club)
- [RPA Implementation (3)](https://blog.mastek.com/topic/rpa-implementation)
- [Robotic Automation (3)](https://blog.mastek.com/topic/robotic-automation)
- [Salesforce Integration (3)](https://blog.mastek.com/topic/salesforce-integration)
- [Sustainability (3)](https://blog.mastek.com/topic/sustainability)
- [Transportation (3)](https://blog.mastek.com/topic/transportation)
- [UK ports (3)](https://blog.mastek.com/topic/uk-ports)
- [agentforce (3)](https://blog.mastek.com/topic/agentforce)
- [analytics (3)](https://blog.mastek.com/topic/analytics)
- [b2b (3)](https://blog.mastek.com/topic/b2b)
- [business outcomes (3)](https://blog.mastek.com/topic/business-outcomes)
- [cio (3)](https://blog.mastek.com/topic/cio)
- [consumer market (3)](https://blog.mastek.com/topic/consumer-market)
- [crm (3)](https://blog.mastek.com/topic/crm)
- [governance (3)](https://blog.mastek.com/topic/governance)
- [human resources (3)](https://blog.mastek.com/topic/human-resources)
- [intelligent parts assistant (3)](https://blog.mastek.com/topic/intelligent-parts-assistant)
- [metaverse (3)](https://blog.mastek.com/topic/metaverse)
- [microsoft (3)](https://blog.mastek.com/topic/microsoft)
- [strategy (3)](https://blog.mastek.com/topic/strategy)
- [work management (3)](https://blog.mastek.com/topic/work-management)
- [ADOPT (2)](https://blog.mastek.com/topic/adopt)
- [AI Agent Studio (2)](https://blog.mastek.com/topic/ai-agent-studio)
- [AIoT (2)](https://blog.mastek.com/topic/aiot)
- [AppDev (2)](https://blog.mastek.com/topic/appdev)
- [Automation Testing (2)](https://blog.mastek.com/topic/automation-testing)
- [Cloud Adoption (2)](https://blog.mastek.com/topic/cloud-adoption)
- [Customer Engagement (2)](https://blog.mastek.com/topic/customer-engagement)
- [Customer Insight (2)](https://blog.mastek.com/topic/customer-insight)
- [Data Science (2)](https://blog.mastek.com/topic/data-science)
- [DevOps culture (2)](https://blog.mastek.com/topic/devops-culture)
- [ESG (2)](https://blog.mastek.com/topic/esg)
- [GDPR (2)](https://blog.mastek.com/topic/gdpr)
- [Government Tech (2)](https://blog.mastek.com/topic/government-tech)
- [Higher Education Digital Transformation  (2)](https://blog.mastek.com/topic/higher-education-digital-transformation)
- [IIOT (2)](https://blog.mastek.com/topic/iiot)
- [Identity & Access Management (2)](https://blog.mastek.com/topic/identity-access-management)
- [Intelligent Automation tools (2)](https://blog.mastek.com/topic/intelligent-automation-tools)
- [Intelligent Process Automation (2)](https://blog.mastek.com/topic/intelligent-process-automation)
- [Mobile Testing (2)](https://blog.mastek.com/topic/mobile-testing)
- [Oracle Redwood (2)](https://blog.mastek.com/topic/oracle-redwood)
- [Project Management (2)](https://blog.mastek.com/topic/project-management)
- [SCM (2)](https://blog.mastek.com/topic/scm)
- [Security (2)](https://blog.mastek.com/topic/security)
- [UX (2)](https://blog.mastek.com/topic/ux)
- [automating systems and processes (2)](https://blog.mastek.com/topic/automating-systems-and-processes)
- [business acceleration (2)](https://blog.mastek.com/topic/business-acceleration)
- [business analysis (2)](https://blog.mastek.com/topic/business-analysis)
- [business uncertainty (2)](https://blog.mastek.com/topic/business-uncertainty)
- [cloud modernization (2)](https://blog.mastek.com/topic/cloud-modernization)
- [connected enterprise (2)](https://blog.mastek.com/topic/connected-enterprise)
- [data integration (2)](https://blog.mastek.com/topic/data-integration)
- [data migration (2)](https://blog.mastek.com/topic/data-migration)
- [data protection (2)](https://blog.mastek.com/topic/data-protection)
- [data quality (2)](https://blog.mastek.com/topic/data-quality)
- [data-driven intelligence (2)](https://blog.mastek.com/topic/data-driven-intelligence)
- [diversity and inclusion (2)](https://blog.mastek.com/topic/diversity-and-inclusion)
- [ecommmerce (2)](https://blog.mastek.com/topic/ecommmerce)
- [erp consultant (2)](https://blog.mastek.com/topic/erp-consultant)
- [ethics (2)](https://blog.mastek.com/topic/ethics)
- [post pandemic (2)](https://blog.mastek.com/topic/post-pandemic)
- [work from home (2)](https://blog.mastek.com/topic/work-from-home)
- [#DevSecOps #SecOps #IAST #DAST #SAST #RASP (1)](https://blog.mastek.com/topic/devsecops-secops-iast-dast-sast-rasp)
- [AI Algorithms (1)](https://blog.mastek.com/topic/ai-algorithms)
- [AI in the social sector (1)](https://blog.mastek.com/topic/ai-in-the-social-sector)
- [AIinFinance (1)](https://blog.mastek.com/topic/aiinfinance)
- [Agile BI (1)](https://blog.mastek.com/topic/agile-bi)
- [Agile Testing (1)](https://blog.mastek.com/topic/agile-testing)
- [Agile with GDS (1)](https://blog.mastek.com/topic/agile-with-gds)
- [AgileAI (1)](https://blog.mastek.com/topic/agileai)
- [Apex (1)](https://blog.mastek.com/topic/apex)
- [Automated Testing (1)](https://blog.mastek.com/topic/automated-testing)
- [Automation (1)](https://blog.mastek.com/topic/automation)
- [Awards (1)](https://blog.mastek.com/topic/awards)
- [BI (1)](https://blog.mastek.com/topic/bi)
- [Banking (1)](https://blog.mastek.com/topic/banking)
- [BizAnalytica (1)](https://blog.mastek.com/topic/bizanalytica)
- [Brexit (1)](https://blog.mastek.com/topic/brexit)
- [CEO Insight (1)](https://blog.mastek.com/topic/ceo-insight)
- [CISO (1)](https://blog.mastek.com/topic/ciso)
- [CSR (1)](https://blog.mastek.com/topic/csr)
- [Campus Technology Solutions (1)](https://blog.mastek.com/topic/campus-technology-solutions)
- [Chat Bots (1)](https://blog.mastek.com/topic/chat-bots)
- [Cognitive RPA (1)](https://blog.mastek.com/topic/cognitive-rpa)
- [Cognitive Technologies (1)](https://blog.mastek.com/topic/cognitive-technologies)
- [Compatibility Testing (1)](https://blog.mastek.com/topic/compatibility-testing)
- [Continous Delivery (1)](https://blog.mastek.com/topic/continous-delivery)
- [DART Framework (1)](https://blog.mastek.com/topic/dart-framework)
- [Data Storage (1)](https://blog.mastek.com/topic/data-storage)
- [Data Strategy (1)](https://blog.mastek.com/topic/data-strategy)
- [Data Virtualisation (1)](https://blog.mastek.com/topic/data-virtualisation)
- [Data Visualisation (1)](https://blog.mastek.com/topic/data-visualisation)
- [Data availability (1)](https://blog.mastek.com/topic/data-availability)
- [DataGenius (1)](https://blog.mastek.com/topic/datagenius)
- [DataOps (1)](https://blog.mastek.com/topic/dataops)
- [Databricks (1)](https://blog.mastek.com/topic/databricks)
- [Deep Learning (1)](https://blog.mastek.com/topic/deep-learning)
- [Delivery (1)](https://blog.mastek.com/topic/delivery)
- [DevSecOps (1)](https://blog.mastek.com/topic/devsecops)
- [Devact (1)](https://blog.mastek.com/topic/devact)
- [EPM Cloud (1)](https://blog.mastek.com/topic/epm-cloud)
- [EUSS (1)](https://blog.mastek.com/topic/euss)
- [Education (1)](https://blog.mastek.com/topic/education)
- [Engineering colleges in Mumbai (1)](https://blog.mastek.com/topic/engineering-colleges-in-mumbai)
- [FCCS (1)](https://blog.mastek.com/topic/fccs)
- [Financial Consolidation and Close (1)](https://blog.mastek.com/topic/financial-consolidation-and-close)
- [Graduate Programme (1)](https://blog.mastek.com/topic/graduate-programme)
- [IT consulting (1)](https://blog.mastek.com/topic/it-consulting)
- [Industry 4.0 (1)](https://blog.mastek.com/topic/industry-4-0)
- [Industry trends (1)](https://blog.mastek.com/topic/industry-trends)
- [Legal tech (1)](https://blog.mastek.com/topic/legal-tech)
- [Low-Code (1)](https://blog.mastek.com/topic/low-code)
- [MOT Framework (1)](https://blog.mastek.com/topic/mot-framework)
- [Mobile Content (1)](https://blog.mastek.com/topic/mobile-content)
- [Modern AI (1)](https://blog.mastek.com/topic/modern-ai)
- [Natural Language Processing (1)](https://blog.mastek.com/topic/natural-language-processing)
- [OCI (1)](https://blog.mastek.com/topic/oci)
- [Oracle Cloud Infrastructure (1)](https://blog.mastek.com/topic/oracle-cloud-infrastructure)
- [Oracle EPBCS (1)](https://blog.mastek.com/topic/oracle-epbcs)
- [Oracle Field Service Cloud (1)](https://blog.mastek.com/topic/oracle-field-service-cloud)
- [Oracle Fusion (1)](https://blog.mastek.com/topic/oracle-fusion)
- [Project Deep Blue (1)](https://blog.mastek.com/topic/project-deep-blue)
- [Real Time Location Solutions (1)](https://blog.mastek.com/topic/real-time-location-solutions)
- [Recovery Testing (1)](https://blog.mastek.com/topic/recovery-testing)
- [SAP ECC (1)](https://blog.mastek.com/topic/sap-ecc)
- [SLA (1)](https://blog.mastek.com/topic/sla)
- [Salesforce Lightning (1)](https://blog.mastek.com/topic/salesforce-lightning)
- [Scalability (1)](https://blog.mastek.com/topic/scalability)
- [Scaling AI (1)](https://blog.mastek.com/topic/scaling-ai)
- [Scattered Spider (1)](https://blog.mastek.com/topic/scattered-spider)
- [Semiconductor (1)](https://blog.mastek.com/topic/semiconductor)
- [Serverless Cloud Architectures (1)](https://blog.mastek.com/topic/serverless-cloud-architectures)
- [Service Management (1)](https://blog.mastek.com/topic/service-management)
- [Software engineering (1)](https://blog.mastek.com/topic/software-engineering)
- [Student Engagement Solutions (1)](https://blog.mastek.com/topic/student-engagement-solutions)
- [TIS (1)](https://blog.mastek.com/topic/tis)
- [TalentGenius (1)](https://blog.mastek.com/topic/talentgenius)
- [Tech consultant (1)](https://blog.mastek.com/topic/tech-consultant)
- [TechNovation (1)](https://blog.mastek.com/topic/technovation)
- [Test Maturity (1)](https://blog.mastek.com/topic/test-maturity)
- [Trends in Testing (1)](https://blog.mastek.com/topic/trends-in-testing)
- [UK retail (1)](https://blog.mastek.com/topic/uk-retail)
- [University Automation (1)](https://blog.mastek.com/topic/university-automation)
- [Workers Compensation (1)](https://blog.mastek.com/topic/workers-compensation)
- [XLA (1)](https://blog.mastek.com/topic/xla)
- [analytics practice (1)](https://blog.mastek.com/topic/analytics-practice)
- [aws (1)](https://blog.mastek.com/topic/aws)
- [azure (1)](https://blog.mastek.com/topic/azure)
- [biometrics (1)](https://blog.mastek.com/topic/biometrics)
- [branding (1)](https://blog.mastek.com/topic/branding)
- [careers decomplexed (1)](https://blog.mastek.com/topic/careers-decomplexed)
- [change (1)](https://blog.mastek.com/topic/change)
- [claude (1)](https://blog.mastek.com/topic/claude)
- [contract management (1)](https://blog.mastek.com/topic/contract-management)
- [data modelling (1)](https://blog.mastek.com/topic/data-modelling)
- [data table (1)](https://blog.mastek.com/topic/data-table)
- [decomplexify (1)](https://blog.mastek.com/topic/decomplexify)
- [development (1)](https://blog.mastek.com/topic/development)
- [employee engagement (1)](https://blog.mastek.com/topic/employee-engagement)
- [employee experience (1)](https://blog.mastek.com/topic/employee-experience)
- [financial crime (1)](https://blog.mastek.com/topic/financial-crime)
- [industrial iot (1)](https://blog.mastek.com/topic/industrial-iot)
- [inhouse (1)](https://blog.mastek.com/topic/inhouse)
- [intelligent job connect (1)](https://blog.mastek.com/topic/intelligent-job-connect)
- [inventory management (1)](https://blog.mastek.com/topic/inventory-management)
- [jobconnect (1)](https://blog.mastek.com/topic/jobconnect)
- [legal (1)](https://blog.mastek.com/topic/legal)
- [life sciences (1)](https://blog.mastek.com/topic/life-sciences)
- [magento (1)](https://blog.mastek.com/topic/magento)
- [managed service partner (1)](https://blog.mastek.com/topic/managed-service-partner)
- [marketing (1)](https://blog.mastek.com/topic/marketing)
- [outsource (1)](https://blog.mastek.com/topic/outsource)
- [outsystems (1)](https://blog.mastek.com/topic/outsystems)
- [planning and budgeting (1)](https://blog.mastek.com/topic/planning-and-budgeting)
- [predective analytics (1)](https://blog.mastek.com/topic/predective-analytics)
- [productivity (1)](https://blog.mastek.com/topic/productivity)
- [provider (1)](https://blog.mastek.com/topic/provider)
- [public safety (1)](https://blog.mastek.com/topic/public-safety)
- [talent acquisition (1)](https://blog.mastek.com/topic/talent-acquisition)
- [testing partnership (1)](https://blog.mastek.com/topic/testing-partnership)
- [time management (1)](https://blog.mastek.com/topic/time-management)
- [user experience (1)](https://blog.mastek.com/topic/user-experience)
- [zero touch operations (1)](https://blog.mastek.com/topic/zero-touch-operations)

see all

### Posts by Topic

- [AI (94)](https://blog.mastek.com/topic/ai)
- [Digital Transformation (83)](https://blog.mastek.com/topic/digital-transformation)
- [Healthcare (50)](https://blog.mastek.com/topic/healthcare)
- [Data (48)](https://blog.mastek.com/topic/data)
- [Salesforce (39)](https://blog.mastek.com/topic/salesforce)
- [Gen AI (37)](https://blog.mastek.com/topic/gen-ai)
- [Oracle (36)](https://blog.mastek.com/topic/oracle)
- [Artificial Intelligence (34)](https://blog.mastek.com/topic/artificial-intelligence)
- [AI technologies (25)](https://blog.mastek.com/topic/ai-technologies)
- [Health Cloud (21)](https://blog.mastek.com/topic/health-cloud)
- [Retail (20)](https://blog.mastek.com/topic/retail)
- [Retail Tech (17)](https://blog.mastek.com/topic/retail-tech)
- [Cloud Technology (16)](https://blog.mastek.com/topic/cloud-technology)
- [thoughtleadership (14)](https://blog.mastek.com/topic/thoughtleadership)
- [Customer Experience (13)](https://blog.mastek.com/topic/customer-experience)
- [Managed Services (13)](https://blog.mastek.com/topic/managed-services)
- [Brand Champion (10)](https://blog.mastek.com/topic/brand-champion)
- [Cloud migration (10)](https://blog.mastek.com/topic/cloud-migration)
- [Ethical AI (10)](https://blog.mastek.com/topic/ethical-ai)
- [Passion club stories (10)](https://blog.mastek.com/topic/passion-club-stories)
- [leadership (10)](https://blog.mastek.com/topic/leadership)
- [IoT (9)](https://blog.mastek.com/topic/iot)
- [oracle HCM (9)](https://blog.mastek.com/topic/oracle-hcm)
- [Financial Services (8)](https://blog.mastek.com/topic/financial-services)
- [Public Sector (8)](https://blog.mastek.com/topic/public-sector)
- [RPA (8)](https://blog.mastek.com/topic/rpa)
- [UK Public Sector (8)](https://blog.mastek.com/topic/uk-public-sector)
- [data analysis (8)](https://blog.mastek.com/topic/data-analysis)
- [AI in Healthcare (7)](https://blog.mastek.com/topic/ai-in-healthcare)
- [Digital Service Design (7)](https://blog.mastek.com/topic/digital-service-design)
- [Oracle Cloud Application (7)](https://blog.mastek.com/topic/oracle-cloud-application)
- [Supply Chain (7)](https://blog.mastek.com/topic/supply-chain)
- [customer data platforms (7)](https://blog.mastek.com/topic/customer-data-platforms)
- [data governance (7)](https://blog.mastek.com/topic/data-governance)
- [data modernisation (7)](https://blog.mastek.com/topic/data-modernisation)
- [hcm (7)](https://blog.mastek.com/topic/hcm)
- [healthcare data (7)](https://blog.mastek.com/topic/healthcare-data)
- [Agile (6)](https://blog.mastek.com/topic/agile)
- [Business Process Automation (6)](https://blog.mastek.com/topic/business-process-automation)
- [Cloud Enhancement Services (6)](https://blog.mastek.com/topic/cloud-enhancement-services)
- [Cloud-based AI (6)](https://blog.mastek.com/topic/cloud-based-ai)
- [Government (6)](https://blog.mastek.com/topic/government)
- [ML (6)](https://blog.mastek.com/topic/ml)
- [Machine Learning (6)](https://blog.mastek.com/topic/machine-learning)
- [Manufacturing (6)](https://blog.mastek.com/topic/manufacturing)
- [Oracle ERP (6)](https://blog.mastek.com/topic/oracle-erp)
- [Oracle ERP Cloud (6)](https://blog.mastek.com/topic/oracle-erp-cloud)
- [data analytics (6)](https://blog.mastek.com/topic/data-analytics)
- [retail operations (6)](https://blog.mastek.com/topic/retail-operations)
- [Agentic AI (5)](https://blog.mastek.com/topic/agentic-ai)
- [Data Security (5)](https://blog.mastek.com/topic/data-security)
- [IT service management (ITSM) (5)](https://blog.mastek.com/topic/it-service-management-itsm)
- [Intelligent Automation (5)](https://blog.mastek.com/topic/intelligent-automation)
- [NHS (5)](https://blog.mastek.com/topic/nhs)
- [UK Central Government (5)](https://blog.mastek.com/topic/uk-central-government)
- [cybersecurity (5)](https://blog.mastek.com/topic/cybersecurity)
- [research (5)](https://blog.mastek.com/topic/research)
- [AI Strategy (4)](https://blog.mastek.com/topic/ai-strategy)
- [AI agents (4)](https://blog.mastek.com/topic/ai-agents)
- [AI and data (4)](https://blog.mastek.com/topic/ai-and-data)
- [CRM transformation (4)](https://blog.mastek.com/topic/crm-transformation)
- [Digital Workforce (4)](https://blog.mastek.com/topic/digital-workforce)
- [Digital commerce (4)](https://blog.mastek.com/topic/digital-commerce)
- [Future Tech (4)](https://blog.mastek.com/topic/future-tech)
- [Innovation (4)](https://blog.mastek.com/topic/innovation)
- [Intelligent Automation vs RPA (4)](https://blog.mastek.com/topic/intelligent-automation-vs-rpa)
- [Operational Resilience (4)](https://blog.mastek.com/topic/operational-resilience)
- [Oracle Partner (4)](https://blog.mastek.com/topic/oracle-partner)
- [Technology (4)](https://blog.mastek.com/topic/technology)
- [Testing (4)](https://blog.mastek.com/topic/testing)
- [Transformation (4)](https://blog.mastek.com/topic/transformation)
- [cloud implementation (4)](https://blog.mastek.com/topic/cloud-implementation)
- [data modernization (4)](https://blog.mastek.com/topic/data-modernization)
- [edge computing (4)](https://blog.mastek.com/topic/edge-computing)
- [erp cloud implementation (4)](https://blog.mastek.com/topic/erp-cloud-implementation)
- [higher education (4)](https://blog.mastek.com/topic/higher-education)
- [logistics (4)](https://blog.mastek.com/topic/logistics)
- [mortgages (4)](https://blog.mastek.com/topic/mortgages)
- [mulesoft (4)](https://blog.mastek.com/topic/mulesoft)
- [snowflake (4)](https://blog.mastek.com/topic/snowflake)
- [workplace (4)](https://blog.mastek.com/topic/workplace)
- [Compliance (3)](https://blog.mastek.com/topic/compliance)
- [Data management (3)](https://blog.mastek.com/topic/data-management)
- [Government Digital services (3)](https://blog.mastek.com/topic/government-digital-services)
- [Oracle SCM (3)](https://blog.mastek.com/topic/oracle-scm)
- [Passion Club (3)](https://blog.mastek.com/topic/passion-club)
- [RPA Implementation (3)](https://blog.mastek.com/topic/rpa-implementation)
- [Robotic Automation (3)](https://blog.mastek.com/topic/robotic-automation)
- [Salesforce Integration (3)](https://blog.mastek.com/topic/salesforce-integration)
- [Sustainability (3)](https://blog.mastek.com/topic/sustainability)
- [Transportation (3)](https://blog.mastek.com/topic/transportation)
- [UK ports (3)](https://blog.mastek.com/topic/uk-ports)
- [agentforce (3)](https://blog.mastek.com/topic/agentforce)
- [analytics (3)](https://blog.mastek.com/topic/analytics)
- [b2b (3)](https://blog.mastek.com/topic/b2b)
- [business outcomes (3)](https://blog.mastek.com/topic/business-outcomes)
- [cio (3)](https://blog.mastek.com/topic/cio)
- [consumer market (3)](https://blog.mastek.com/topic/consumer-market)
- [crm (3)](https://blog.mastek.com/topic/crm)
- [governance (3)](https://blog.mastek.com/topic/governance)
- [human resources (3)](https://blog.mastek.com/topic/human-resources)
- [intelligent parts assistant (3)](https://blog.mastek.com/topic/intelligent-parts-assistant)
- [metaverse (3)](https://blog.mastek.com/topic/metaverse)
- [microsoft (3)](https://blog.mastek.com/topic/microsoft)
- [strategy (3)](https://blog.mastek.com/topic/strategy)
- [work management (3)](https://blog.mastek.com/topic/work-management)
- [ADOPT (2)](https://blog.mastek.com/topic/adopt)
- [AI Agent Studio (2)](https://blog.mastek.com/topic/ai-agent-studio)
- [AIoT (2)](https://blog.mastek.com/topic/aiot)
- [AppDev (2)](https://blog.mastek.com/topic/appdev)
- [Automation Testing (2)](https://blog.mastek.com/topic/automation-testing)
- [Cloud Adoption (2)](https://blog.mastek.com/topic/cloud-adoption)
- [Customer Engagement (2)](https://blog.mastek.com/topic/customer-engagement)
- [Customer Insight (2)](https://blog.mastek.com/topic/customer-insight)
- [Data Science (2)](https://blog.mastek.com/topic/data-science)
- [DevOps culture (2)](https://blog.mastek.com/topic/devops-culture)
- [ESG (2)](https://blog.mastek.com/topic/esg)
- [GDPR (2)](https://blog.mastek.com/topic/gdpr)
- [Government Tech (2)](https://blog.mastek.com/topic/government-tech)
- [Higher Education Digital Transformation  (2)](https://blog.mastek.com/topic/higher-education-digital-transformation)
- [IIOT (2)](https://blog.mastek.com/topic/iiot)
- [Identity & Access Management (2)](https://blog.mastek.com/topic/identity-access-management)
- [Intelligent Automation tools (2)](https://blog.mastek.com/topic/intelligent-automation-tools)
- [Intelligent Process Automation (2)](https://blog.mastek.com/topic/intelligent-process-automation)
- [Mobile Testing (2)](https://blog.mastek.com/topic/mobile-testing)
- [Oracle Redwood (2)](https://blog.mastek.com/topic/oracle-redwood)
- [Project Management (2)](https://blog.mastek.com/topic/project-management)
- [SCM (2)](https://blog.mastek.com/topic/scm)
- [Security (2)](https://blog.mastek.com/topic/security)
- [UX (2)](https://blog.mastek.com/topic/ux)
- [automating systems and processes (2)](https://blog.mastek.com/topic/automating-systems-and-processes)
- [business acceleration (2)](https://blog.mastek.com/topic/business-acceleration)
- [business analysis (2)](https://blog.mastek.com/topic/business-analysis)
- [business uncertainty (2)](https://blog.mastek.com/topic/business-uncertainty)
- [cloud modernization (2)](https://blog.mastek.com/topic/cloud-modernization)
- [connected enterprise (2)](https://blog.mastek.com/topic/connected-enterprise)
- [data integration (2)](https://blog.mastek.com/topic/data-integration)
- [data migration (2)](https://blog.mastek.com/topic/data-migration)
- [data protection (2)](https://blog.mastek.com/topic/data-protection)
- [data quality (2)](https://blog.mastek.com/topic/data-quality)
- [data-driven intelligence (2)](https://blog.mastek.com/topic/data-driven-intelligence)
- [diversity and inclusion (2)](https://blog.mastek.com/topic/diversity-and-inclusion)
- [ecommmerce (2)](https://blog.mastek.com/topic/ecommmerce)
- [erp consultant (2)](https://blog.mastek.com/topic/erp-consultant)
- [ethics (2)](https://blog.mastek.com/topic/ethics)
- [post pandemic (2)](https://blog.mastek.com/topic/post-pandemic)
- [work from home (2)](https://blog.mastek.com/topic/work-from-home)
- [#DevSecOps #SecOps #IAST #DAST #SAST #RASP (1)](https://blog.mastek.com/topic/devsecops-secops-iast-dast-sast-rasp)
- [AI Algorithms (1)](https://blog.mastek.com/topic/ai-algorithms)
- [AI in the social sector (1)](https://blog.mastek.com/topic/ai-in-the-social-sector)
- [AIinFinance (1)](https://blog.mastek.com/topic/aiinfinance)
- [Agile BI (1)](https://blog.mastek.com/topic/agile-bi)
- [Agile Testing (1)](https://blog.mastek.com/topic/agile-testing)
- [Agile with GDS (1)](https://blog.mastek.com/topic/agile-with-gds)
- [AgileAI (1)](https://blog.mastek.com/topic/agileai)
- [Apex (1)](https://blog.mastek.com/topic/apex)
- [Automated Testing (1)](https://blog.mastek.com/topic/automated-testing)
- [Automation (1)](https://blog.mastek.com/topic/automation)
- [Awards (1)](https://blog.mastek.com/topic/awards)
- [BI (1)](https://blog.mastek.com/topic/bi)
- [Banking (1)](https://blog.mastek.com/topic/banking)
- [BizAnalytica (1)](https://blog.mastek.com/topic/bizanalytica)
- [Brexit (1)](https://blog.mastek.com/topic/brexit)
- [CEO Insight (1)](https://blog.mastek.com/topic/ceo-insight)
- [CISO (1)](https://blog.mastek.com/topic/ciso)
- [CSR (1)](https://blog.mastek.com/topic/csr)
- [Campus Technology Solutions (1)](https://blog.mastek.com/topic/campus-technology-solutions)
- [Chat Bots (1)](https://blog.mastek.com/topic/chat-bots)
- [Cognitive RPA (1)](https://blog.mastek.com/topic/cognitive-rpa)
- [Cognitive Technologies (1)](https://blog.mastek.com/topic/cognitive-technologies)
- [Compatibility Testing (1)](https://blog.mastek.com/topic/compatibility-testing)
- [Continous Delivery (1)](https://blog.mastek.com/topic/continous-delivery)
- [DART Framework (1)](https://blog.mastek.com/topic/dart-framework)
- [Data Storage (1)](https://blog.mastek.com/topic/data-storage)
- [Data Strategy (1)](https://blog.mastek.com/topic/data-strategy)
- [Data Virtualisation (1)](https://blog.mastek.com/topic/data-virtualisation)
- [Data Visualisation (1)](https://blog.mastek.com/topic/data-visualisation)
- [Data availability (1)](https://blog.mastek.com/topic/data-availability)
- [DataGenius (1)](https://blog.mastek.com/topic/datagenius)
- [DataOps (1)](https://blog.mastek.com/topic/dataops)
- [Databricks (1)](https://blog.mastek.com/topic/databricks)
- [Deep Learning (1)](https://blog.mastek.com/topic/deep-learning)
- [Delivery (1)](https://blog.mastek.com/topic/delivery)
- [DevSecOps (1)](https://blog.mastek.com/topic/devsecops)
- [Devact (1)](https://blog.mastek.com/topic/devact)
- [EPM Cloud (1)](https://blog.mastek.com/topic/epm-cloud)
- [EUSS (1)](https://blog.mastek.com/topic/euss)
- [Education (1)](https://blog.mastek.com/topic/education)
- [Engineering colleges in Mumbai (1)](https://blog.mastek.com/topic/engineering-colleges-in-mumbai)
- [FCCS (1)](https://blog.mastek.com/topic/fccs)
- [Financial Consolidation and Close (1)](https://blog.mastek.com/topic/financial-consolidation-and-close)
- [Graduate Programme (1)](https://blog.mastek.com/topic/graduate-programme)
- [IT consulting (1)](https://blog.mastek.com/topic/it-consulting)
- [Industry 4.0 (1)](https://blog.mastek.com/topic/industry-4-0)
- [Industry trends (1)](https://blog.mastek.com/topic/industry-trends)
- [Legal tech (1)](https://blog.mastek.com/topic/legal-tech)
- [Low-Code (1)](https://blog.mastek.com/topic/low-code)
- [MOT Framework (1)](https://blog.mastek.com/topic/mot-framework)
- [Mobile Content (1)](https://blog.mastek.com/topic/mobile-content)
- [Modern AI (1)](https://blog.mastek.com/topic/modern-ai)
- [Natural Language Processing (1)](https://blog.mastek.com/topic/natural-language-processing)
- [OCI (1)](https://blog.mastek.com/topic/oci)
- [Oracle Cloud Infrastructure (1)](https://blog.mastek.com/topic/oracle-cloud-infrastructure)
- [Oracle EPBCS (1)](https://blog.mastek.com/topic/oracle-epbcs)
- [Oracle Field Service Cloud (1)](https://blog.mastek.com/topic/oracle-field-service-cloud)
- [Oracle Fusion (1)](https://blog.mastek.com/topic/oracle-fusion)
- [Project Deep Blue (1)](https://blog.mastek.com/topic/project-deep-blue)
- [Real Time Location Solutions (1)](https://blog.mastek.com/topic/real-time-location-solutions)
- [Recovery Testing (1)](https://blog.mastek.com/topic/recovery-testing)
- [SAP ECC (1)](https://blog.mastek.com/topic/sap-ecc)
- [SLA (1)](https://blog.mastek.com/topic/sla)
- [Salesforce Lightning (1)](https://blog.mastek.com/topic/salesforce-lightning)
- [Scalability (1)](https://blog.mastek.com/topic/scalability)
- [Scaling AI (1)](https://blog.mastek.com/topic/scaling-ai)
- [Scattered Spider (1)](https://blog.mastek.com/topic/scattered-spider)
- [Semiconductor (1)](https://blog.mastek.com/topic/semiconductor)
- [Serverless Cloud Architectures (1)](https://blog.mastek.com/topic/serverless-cloud-architectures)
- [Service Management (1)](https://blog.mastek.com/topic/service-management)
- [Software engineering (1)](https://blog.mastek.com/topic/software-engineering)
- [Student Engagement Solutions (1)](https://blog.mastek.com/topic/student-engagement-solutions)
- [TIS (1)](https://blog.mastek.com/topic/tis)
- [TalentGenius (1)](https://blog.mastek.com/topic/talentgenius)
- [Tech consultant (1)](https://blog.mastek.com/topic/tech-consultant)
- [TechNovation (1)](https://blog.mastek.com/topic/technovation)
- [Test Maturity (1)](https://blog.mastek.com/topic/test-maturity)
- [Trends in Testing (1)](https://blog.mastek.com/topic/trends-in-testing)
- [UK retail (1)](https://blog.mastek.com/topic/uk-retail)
- [University Automation (1)](https://blog.mastek.com/topic/university-automation)
- [Workers Compensation (1)](https://blog.mastek.com/topic/workers-compensation)
- [XLA (1)](https://blog.mastek.com/topic/xla)
- [analytics practice (1)](https://blog.mastek.com/topic/analytics-practice)
- [aws (1)](https://blog.mastek.com/topic/aws)
- [azure (1)](https://blog.mastek.com/topic/azure)
- [biometrics (1)](https://blog.mastek.com/topic/biometrics)
- [branding (1)](https://blog.mastek.com/topic/branding)
- [careers decomplexed (1)](https://blog.mastek.com/topic/careers-decomplexed)
- [change (1)](https://blog.mastek.com/topic/change)
- [claude (1)](https://blog.mastek.com/topic/claude)
- [contract management (1)](https://blog.mastek.com/topic/contract-management)
- [data modelling (1)](https://blog.mastek.com/topic/data-modelling)
- [data table (1)](https://blog.mastek.com/topic/data-table)
- [decomplexify (1)](https://blog.mastek.com/topic/decomplexify)
- [development (1)](https://blog.mastek.com/topic/development)
- [employee engagement (1)](https://blog.mastek.com/topic/employee-engagement)
- [employee experience (1)](https://blog.mastek.com/topic/employee-experience)
- [financial crime (1)](https://blog.mastek.com/topic/financial-crime)
- [industrial iot (1)](https://blog.mastek.com/topic/industrial-iot)
- [inhouse (1)](https://blog.mastek.com/topic/inhouse)
- [intelligent job connect (1)](https://blog.mastek.com/topic/intelligent-job-connect)
- [inventory management (1)](https://blog.mastek.com/topic/inventory-management)
- [jobconnect (1)](https://blog.mastek.com/topic/jobconnect)
- [legal (1)](https://blog.mastek.com/topic/legal)
- [life sciences (1)](https://blog.mastek.com/topic/life-sciences)
- [magento (1)](https://blog.mastek.com/topic/magento)
- [managed service partner (1)](https://blog.mastek.com/topic/managed-service-partner)
- [marketing (1)](https://blog.mastek.com/topic/marketing)
- [outsource (1)](https://blog.mastek.com/topic/outsource)
- [outsystems (1)](https://blog.mastek.com/topic/outsystems)
- [planning and budgeting (1)](https://blog.mastek.com/topic/planning-and-budgeting)
- [predective analytics (1)](https://blog.mastek.com/topic/predective-analytics)
- [productivity (1)](https://blog.mastek.com/topic/productivity)
- [provider (1)](https://blog.mastek.com/topic/provider)
- [public safety (1)](https://blog.mastek.com/topic/public-safety)
- [talent acquisition (1)](https://blog.mastek.com/topic/talent-acquisition)
- [testing partnership (1)](https://blog.mastek.com/topic/testing-partnership)
- [time management (1)](https://blog.mastek.com/topic/time-management)
- [user experience (1)](https://blog.mastek.com/topic/user-experience)
- [zero touch operations (1)](https://blog.mastek.com/topic/zero-touch-operations)

see all

### Recent Posts

[![](https://www.mastek.com/wp-content/uploads/assets/icons/mastek-footer-logo.svg)](https://www.mastek.com/)

- [![](https://www.mastek.com/wp-content/uploads/assets/icons/fb.svg)](https://www.facebook.com/Mastekltd/)
- [![](https://www.mastek.com/wp-content/uploads/assets/icons/insta.svg)](https://www.instagram.com/mastekltd/)
- [![](https://www.mastek.com/wp-content/uploads/assets/icons/x.svg)](https://x.com/Mastekltd)
- [![](https://www.mastek.com/wp-content/uploads/assets/icons/in.svg)](https://www.linkedin.com/company/mastek/)
- [![](https://www.mastek.com/wp-content/uploads/assets/icons/yt.svg)](https://www.youtube.com/channel/UCu-jUvZhjNtw_eNBKKLossA)

Services

- [Mastek AI](https://www.mastek.com/ai/)
- [Digital Engineering & Experience](https://www.mastek.com/services/digital-engineering-and-experience/)
- [Data and AI Services](https://www.mastek.com/services/data-automation-and-ai/)
- [Oracle Cloud](https://www.mastek.com/services/oracle/)
- [Salesforce](https://www.mastek.com/services/salesforce/)
- [Managed Services](https://www.mastek.com/services/cloud-managed-services/)
- [Cybersecurity](https://www.mastek.com/services/cybersecurity/)

Industries

- [Healthcare](https://www.mastek.com/industries/healthcare/)
- [Life Sciences](https://www.mastek.com/industries/life-sciences/)
- [Retail & Consumer](https://www.mastek.com/industries/retail/)
- [Manufacturing & Technology](https://www.mastek.com/industries/manufacturing/)
- [Financial Services](https://www.mastek.com/industries/financial-services/)
- [Higher Education](https://www.mastek.com/industries/higher-education/)

Company

- [About Mastek](https://www.mastek.com/about-us/)
- [Leadership](https://www.mastek.com/leadership/)
- [Investors](https://www.mastek.com/investors/)
- [Careers](https://www.mastek.com/careers/)
- [DEIB](https://www.mastek.com/careers/diversity-inclusion/)
- [Our Story](https://www.mastek.com/our-story/)
- [ESG](https://www.mastek.com/esg/)
- [ReShine](https://www.mastek.com/reshine/)

Insights

- [Blog](https://blog.mastek.com/)
- [Glossary](https://www.mastek.com/glossary/)
- [Press Releases](https://www.mastek.com/press-releases/)
- [News](https://www.mastek.com/news-list/)
- [Resources](https://www.mastek.com/resources-list/)
- [Webinars & Events](https://www.mastek.com/events/)
- [Podcast](https://www.mastek.com/podcast/)

## Services

- [Mastek AI](https://www.mastek.com/ai/)
- [Digital Engineering & Experience](https://www.mastek.com/services/digital-engineering-and-experience/)
- [Data and AI Services](https://www.mastek.com/services/data-automation-and-ai/)
- [Oracle Cloud](https://www.mastek.com/services/oracle/)
- [Salesforce](https://www.mastek.com/services/salesforce/)
- [Managed Services](https://www.mastek.com/services/cloud-managed-services/)

## Industries

- [Public Sector & Government](https://www.mastek.com/industries/public-sector-government/)
- [Healthcare & Life Sciences](https://www.mastek.com/industries/healthcare-life-sciences/)
- [Retail & Consumer](https://www.mastek.com/industries/retail/)
- [Manufacturing & Technology](https://www.mastek.com/industries/manufacturing/)
- [Financial Services](https://www.mastek.com/industries/financial-services/)
- [Higher Education](https://www.mastek.com/industries/higher-education/)

## Company

- [About Mastek](https://www.mastek.com/about-us/)
- [Leadership](https://www.mastek.com/leadership/)
- [Investors](https://www.mastek.com/investors/)
- [Careers](https://www.mastek.com/careers/)
- [Our Story](https://www.mastek.com/our-story/)
- [ESG](https://www.mastek.com/esg/)
- [ReShine](https://www.mastek.com/reshine/)

## Insights

- [Blog](https://blog.mastek.com/)
- [Glossary](https://www.mastek.com/glossary/)
- [Press Releases](https://www.mastek.com/press-releases/)
- [News](https://www.mastek.com/news-list/)
- [Resources](https://www.mastek.com/resources-list/)
- [Webinars & Events](https://www.mastek.com/events/)
- [Podcast](https://www.mastek.com/podcast/)

© Mastek, 2026. All rights reserved.

[Cookie Policy](https://www.mastek.com/cookie-policy/) | [Privacy Notice](https://www.mastek.com/privacy-notice/) | [Statutory Compliance](https://www.mastek.com/statutory-compliance/)

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://blog.mastek.com/how-to-build-connected-customer-experiences-with-mulesoft-and-customer-360#article",
  "@type" : "Article",
  "about" : [ "Data", "mulesoft" ],
  "articleSection" : "Data",
  "author" : {
    "@type" : "Person",
    "name" : "Srikanth Balusani"
  },
  "dateModified" : "2026-10-03T07:34:51+0000",
  "datePublished" : "2023-12-14T09:57:42+0000",
  "description" : "o overcome the common barriers that have hindered organizations from gaining a 360-degree view of their customers, and maintain consistent, reconciled data across various systems, an integration platform is needed. Tools like MuleSoft or Customer 360 Truth, which leverages MuleSoft, are being used to eliminate friction and enrich Salesforce Customer 360 with more usable data for sales, customer support, marketing, and more.",
  "headline" : "How to Build Connected Customer Experiences with MuleSoft and Customer 360",
  "image" : {
    "@type" : "ImageObject",
    "url" : "https://501686.fs1.hubspotusercontent-na1.net/hubfs/501686/938686_Blog-Image-Rebrand_batch-2_11_012621-1024x683.jpg"
  },
  "inLanguage" : "en",
  "keywords" : [ "Data", "mulesoft" ],
  "mainEntityOfPage" : {
    "@id" : "https://blog.mastek.com/how-to-build-connected-customer-experiences-with-mulesoft-and-customer-360",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://www.mastek.com/wp-content/uploads/assets/icons/Mastek-logo.svg"
    },
    "name" : "Mastek",
    "url" : "https://www.mastek.com"
  },
  "url" : "https://blog.mastek.com/how-to-build-connected-customer-experiences-with-mulesoft-and-customer-360"
}
```