The main purpose of visual workflow is to automate complex business processes without any piece of code and to increase productivity. You can create a flow to navigate a user through a series of screens and provide branching based on input. You can also execute business flows and logic such as calculating complex formulae.

Salesforce introduced a new feature that involves multiple decision criteria in single Process Builder. Before summer 16, Process Builder can have only one criteria with true or false condition. If the first criterion is not satisfied, it will move to the second criteria

Ebsta is a Google Chrome extension used to synchronize your Gmail account with your Salesforce account. It can be only used on Google Chrome and BullHorn. Ebsta automatically searches Salesforce to alert you to matching records based on the email you are viewing.