Retail and CPG organizations are at a critical inflection point. Customer expectations for personalization, speed, and availability continue to rise, while many enterprises remain constrained by legacy applications and fragmented data ecosystems.
AI-led application and data modernization has emerged as a pragmatic, high-impact approach to transform legacy systems and data together—creating a foundation for agility, intelligence, and future-ready digital commerce
Historically, application modernization and data modernization were pursued as independent initiatives. In today’s omnichannel, real-time environment, this separation limits business impact.
Modernizing applications without data modernization accelerates systems but not insights.
Modernizing data without application modernization limits adoption and execution.
AI enables both to evolve in lockstep.
AI-led modernization applies machine learning, large language models (LLMs) , generative AI, and intelligent automation to:
The result is an intelligent Retail & CPG enterprise—capable of sensing demand, responding faster, and continuously optimizing performance.
AI accelerates modernization across:
30–50% faster modernization with minimal disruption during peak seasons and promotions.
Modern commerce depends on trusted, real-time data across the value chain.
A single, reliable source of truth that supports analytics and AI at scale.
With modernized applications and data in place, AI shifts from reporting to embedded intelligence.
AI becomes part of daily decision-making across commercial and operational teams.
As application and data foundations mature, Retail and CPG organizations are increasingly exploring agent-based AI capabilities—where intelligent systems can monitor conditions, recommend actions, and, in controlled scenarios, execute decisions within defined guardrails.
While still emerging, these capabilities depend entirely on modernized applications, trusted data, and strong governance—making today’s modernization efforts the essential prerequisite for tomorrow’s autonomous commerce models.
Enterprises that align agentic intelligence with modern architectures — enabling discover-to-purchase flows inside conversational interfaces, unified data-and-commerce platforms, seamless experiences — will not only optimize operations but also redefine customer experience in profound new ways.
AI-led application and data modernization is no longer an IT transformation—it is a business transformation for Retail and CPG enterprises. By modernizing systems and data together, organizations unlock faster innovation, better decisions, and the flexibility to adopt future capabilities such as agent-driven commerce when the time is right.
Those who act now will not only modernize their technology stack—but also position themselves to lead in an increasingly intelligent and automated retail landscape.
Retailers who modernize legacy applications & Data with governance together will lead the next decade of trusted, intelligent, AI-enabled retail.