The UK government’s ‘digital by default’ agenda is here to stay. It is a long-term proposition aimed at providing easy to use, accessible public services. As the dependencies on ICT continue to increase, government departments have major IT changes planned.
Paper pushing at Whitehall has, interestingly, taken a turn for the better. Spurred on by the UK government’s deficit-reduction programme, it has moved to the digital world, as civil servants increasingly collaborate, record and report online.