In the first of a series of six blogs on Service Management, we look at leadership in Service.
‘Seeing is believing,’ so they say. But what if you cannot see, hear or walk for that matter? Does that diminish your value in society? No. Then why are we as businesses failing to respond to the requirements of the differently abled?
Do you harbour notions about making it big someday? Like rising up the rungs of the career ladder? Most of us do at some point in our lives. So, wouldn’t it be helpful if we had a north star to guide us through this journey?
More often than not, enterprises believe that their SIEM (Security Information and Event Management) technologies are failing. Yet, the problem lies in how the SIEM solution is implemented.
Your business is bound to have run-ins with defaulters. These defaults could be over late payment and non-payment issues and should be resolved quickly, as they can negatively impact your profit margin. At the same time, if you handle this situation without much tact, it could ruin the relationship with your customer.
Ever wondered how changes in the macro economic scenarios are making corporations turn their attention to the finer aspects of execution? This is being done by inspecting the levers that change the micro economic landscape. Existing levers such as Cost, Quality and Time (triple constraints) are now more of a hygiene factor and not a WOW factor or differentiator. This added to the fact that humans, as rational beings often find delivering repetitive tasks a source of boredom that takes away the focus from core activities.
The growing focus on Agile delivery has had a ripple effect on software testing priorities – transforming how the service is delivered across businesses. So, how can testers make the most of changing business and technology dynamics? I’ve detailed five trends that testing teams can capitalise on and meet customer expectations.
For me, the initial appeal of Mastek's Graduate Programme was the focus on values over experience. We were told at the start of the programme that who we were as individuals was just as important as what we could do. The programme involved 3 months of training across multiple technologies. All a prospective employee needed was a keen desire to solve problems and keep up with the fast changing world of technology. This fits in quite well with Mastek’s PACTS (Passionate, Accountable, Collaborative, Transparent and Sustainable) values system. If you’re interested in succeeding at a graduate programme for a company that places a high degree of emphasis on character, here are five steps to help you do just that.
There’s an app for everything these days. Be it ride sharing, fitness tracking, food ordering, bill payment, book purchase, gaming, insurance claims, email, events and more, the list is never ending. Mobiles make our lives easy, helping us connect to multiple things at the flick of a finger. Naturally, we as users expect a quick and reliable response when interacting with mobiles and applications.
Ever heard about how, ‘One machine can do the work of 50 ordinary men, but no machine can do the work of one extraordinary man.’ Exactly what Mastekeers strive to do through our charity hackathons.